Customer Service Jobs in Lewiston, ME
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Lisbon, ME (4 miles from Lewiston, ME)
- 1 day ago
- Lisbon, ME (4 miles from Lewiston, ME)
- 1 day ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- Falmouth, ME (24 miles from Lewiston, ME)
- 1 day ago
- Falmouth, ME (24 miles from Lewiston, ME)
- 1 day ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Pharmacy Customer Service Associate
- Winthrop, ME (18 miles from Lewiston, ME)
- 1 day ago
- Winthrop, ME (18 miles from Lewiston, ME)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Role Responsibilities: As a Customer Service Associate, you're incharge of ensuring an exceptional customer experience....
- Yarmouth, ME (20 miles from Lewiston, ME)
- 15 days ago
- Yarmouth, ME (20 miles from Lewiston, ME)
- 15 days ago
DUTIES AND RESPONSIBILITIES - Provide outstanding friendly customer service. - Observe and follow all company policies and established procedures. - Clean check-stands daily and assist in prompt cleanup...
Senior Client Service Representative - Main Office
- Brunswick, ME (16 miles from Lewiston, ME)
- 17 days ago
- Brunswick, ME (16 miles from Lewiston, ME)
- 17 days ago
This role is ideal for someone who has previous retail banking experience - perhaps as a Lead Teller or similar - and is looking to make the move to a community bank that values their employees....
- Windham, ME (23 miles from Lewiston, ME)
- 24 days ago
- Windham, ME (23 miles from Lewiston, ME)
- 24 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Windham, ME (23 miles from Lewiston, ME)
- 29 days ago
- Windham, ME (23 miles from Lewiston, ME)
- 29 days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze.Sunray Animal Clinic is looking to add a compassionate and skilled part-time...
Client Service Representative - Minot Avenue, Auburn
- Auburn, ME (3 miles from Lewiston, ME)
- 30+ days ago
- Auburn, ME (3 miles from Lewiston, ME)
- 30+ days ago
Candidates for this position should possess exceptional customer service skills, a sales orientation and a high degree of accuracy in managing cash and following procedures....
Float Client Service Representative - Greater Lewiston Area
- Lewiston, ME
- 30+ days ago
- Lewiston, ME
- 30+ days ago
Requirements: High School Diploma or GED. 1+ year of experience in a customer service role. Proven communication and interpersonal skills....
Customer Service Representative- Brunswick, ME
- Brunswick, ME (16 miles from Lewiston, ME)
- 45+ days ago
- Brunswick, ME (16 miles from Lewiston, ME)
- 45+ days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Demographic Data for Lewiston, ME
Moving to Lewiston, ME? Find some basic demographic data about Lewiston, ME below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lewiston, ME
Highest Education Level
Customer Services in Lewiston, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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