Customer Service Jobs in Ponchatoula, LA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Covington, LA (16 miles from Ponchatoula, LA)
- 4 days ago
- Covington, LA (16 miles from Ponchatoula, LA)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 69630 Stirling Blvd, Covington,...
Experience & Skills Requirements: Customer service experience and 2 years experience in veterinary medicine are highly preferred Great communication skills - Team oriented with an ability to collaborate...
- Mandeville, LA (20 miles from Ponchatoula, LA)
- 30+ days ago
- Mandeville, LA (20 miles from Ponchatoula, LA)
- 30+ days ago
Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...
- La Place, LA (15 miles from Ponchatoula, LA)
- 30+ days ago
- La Place, LA (15 miles from Ponchatoula, LA)
- 30+ days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position OverviewThe customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
- Covington, LA (16 miles from Ponchatoula, LA)
- 45+ days ago
- Covington, LA (16 miles from Ponchatoula, LA)
- 45+ days ago
between clients and internal teams to address and resolve complex issues Documenting client interactions and maintaining accurate records What We're Looking For: Prior experience in customer service...
Contact Center Customer Service Representative- Covington, LA
- Covington, LA (16 miles from Ponchatoula, LA)
- 45+ days ago
- Covington, LA (16 miles from Ponchatoula, LA)
- 45+ days ago
Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you...
Demographic Data for Ponchatoula, LA
Moving to Ponchatoula, LA? Find some basic demographic data about Ponchatoula, LA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ponchatoula, LA
Highest Education Level
Customer Services in Ponchatoula, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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