Customer Service Jobs in Louisiana

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 33 Jobs

Customer Service Associate

  • Metairie, LA
  • 1 day ago
  • Metairie, LA
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Zachary, LA
  • 2 days ago
  • Zachary, LA
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Lafayette, LA
  • 2 days ago
  • Lafayette, LA
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loss Prevention Customer Service Associate II

  • Baton Rouge, LA
  • 2 days ago
  • Baton Rouge, LA
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Houma, LA
  • 4 days ago
  • Houma, LA
  • 4 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative (Loan Consultant I)

  • Gonzales, LA
  • 6 days ago
  • Gonzales, LA
  • 6 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Associate - Morning & Lunch Shift

  • Harvey, LA
  • 7 days ago
  • Harvey, LA
  • 7 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • New Orleans, LA
  • 7 days ago
  • New Orleans, LA
  • 7 days ago

As the name suggests, your main priority is to provide great customer service....

Online & Mobile Banking Rep Sr

  • Baton Rouge, LA
  • 11 days ago
  • Baton Rouge, LA
  • 11 days ago

. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...

Lead Retail Customer Service Associate

  • New Orleans, LA
  • 12 days ago
  • New Orleans, LA
  • 12 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Associate

  • Baton Rouge, LA
  • 13 days ago
  • Baton Rouge, LA
  • 13 days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Delivery Station Customer Service Associate, Delivery Station Liaison

  • Elmwood, LA
  • 15 days ago
  • Elmwood, LA
  • 15 days ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Customer Service Associate FT

  • Mandeville, LA
  • 16 days ago
  • Mandeville, LA
  • 16 days ago

Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...

Customer Service Associate

  • Opelousas, LA
  • 17 days ago
  • Opelousas, LA
  • 17 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Associate - Morning & Lunch Shift

  • Baton Rouge, LA
  • 19 days ago
  • Baton Rouge, LA
  • 19 days ago

As the name suggests, your main priority is to provide great customer service....

Demographic Data for Louisiana

Moving to Louisiana? Find some basic demographic data about Louisiana below.


Local
National
4,657,278
106,764

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

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Salary for Customer Service Jobs in Louisiana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Louisiana offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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