Customer Service Jobs in Indianapolis, IN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Business Development Representative
- Patton Logistics, Inc.
- Indianapolis, IN
- 1 day ago
- Patton Logistics, Inc.
- Indianapolis, IN
- 1 day ago
As part of the Patton Logistics family of entities, Route Consultant Purchasing Alliance (RCPA) is seeking a highly motivated Business Development Representative to join our team! At RCPA, we help...
Bilingual Mortgage Origination - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 4 days ago
- Indianapolis, IN
- 4 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....
Mortgage Servicing - Customer Service Representative
- Indianapolis, IN
- 4 days ago
- Indianapolis, IN
- 4 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Bilingual Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 5 days ago
- Indianapolis, IN
- 5 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 10 days ago
- Indianapolis, IN
- 10 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
PartTime Customer Service Associate Pro Weekend
- Indianapolis, IN
- 2 hours ago
- Indianapolis, IN
- 2 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
- Noblesville, IN (22 miles from Indianapolis, IN)
- 3 hours ago
- Noblesville, IN (22 miles from Indianapolis, IN)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Fishers, IN (17 miles from Indianapolis, IN)
- 20 hours ago
- Fishers, IN (17 miles from Indianapolis, IN)
- 20 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Pharmacy Customer Service Associate
- Greenfield, IN (17 miles from Indianapolis, IN)
- 1 day ago
- Greenfield, IN (17 miles from Indianapolis, IN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Noblesville, IN (22 miles from Indianapolis, IN)
- 2 days ago
- Noblesville, IN (22 miles from Indianapolis, IN)
- 2 days ago
Greendell Landscaping, a partner of Heritage Landscape is seeking a self-motivated, customer service-oriented individual for a Customer Service Counter Sales role....
We are seeking a proactive and tech-savvy rental manager/customer service associate to oversee operations at IND Airport....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Indianapolis, IN (2 miles from Indianapolis, IN)
- 3 days ago
- Indianapolis, IN (2 miles from Indianapolis, IN)
- 3 days ago
Experience in the HVAC industries or familiarity with product-based customer service roles. Previous customer service or call center experience is a plus....
You will report to the Manager, Customer Service Operations....
Client Service Representative - All Pet Starting at $14 to $20/ Hour
- Indianapolis, IN
- 3 days ago
- Indianapolis, IN
- 3 days ago
Client Service Representative Facility: All Pet Express Health Care by Noahs Schedule: Full Time M-F 7:15am- 5:30pm About the Position At Noahs Animal Hospitals the needs of the pet and pets...
Demographic Data for Indianapolis, IN
Moving to Indianapolis, IN? Find some basic demographic data about Indianapolis, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Indianapolis, IN
Highest Education Level
Customer Services in Indianapolis, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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