Customer Service Jobs in Indiana
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Bilingual Mortgage Origination - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 3 days ago
- Indianapolis, IN
- 3 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....
Bilingual Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 4 days ago
- Indianapolis, IN
- 4 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 9 days ago
- Indianapolis, IN
- 9 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Avis Customer Service Associate - Outdoor Lot Support (Part-Time)
- Indianapolis, IN
- 1 day ago
- Indianapolis, IN
- 1 day ago
service....
Greendell Landscaping, a partner of Heritage Landscape is seeking a self-motivated, customer service-oriented individual for a Customer Service Counter Sales role....
Previous customer service experience required; veterinary experience ideal. We have an extensive training period. If you're committed to learning, we can provide the opportunity!...
We are seeking a proactive and tech-savvy rental manager/customer service associate to oversee operations at IND Airport....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
The Opportunity: The Client Service Specialist is responsible for providing a consistent level of service and support to identified clients and teams, handling or directing daily service needs...
Experience in the HVAC industries or familiarity with product-based customer service roles. Previous customer service or call center experience is a plus....
You will report to the Manager, Customer Service Operations....
Client Service Representative - All Pet Starting at $14 to $20/ Hour
- Indianapolis, IN
- 2 days ago
- Indianapolis, IN
- 2 days ago
Client Service Representative Facility: All Pet Express Health Care by Noahs Schedule: Full Time M-F 7:15am- 5:30pm About the Position At Noahs Animal Hospitals the needs of the pet and pets...
Employee Benefits Customer Service Associate Share LinkedIn Twitter Facebook Google Email
- Indianapolis, IN
- 2 days ago
- Indianapolis, IN
- 2 days ago
Provide day-to-day customer service by phone, in-office, emails, etc....
Teller (Client Service Representative) Knox Banking Center, Knox, IN
- Knox, IN
- 2 days ago
- Knox, IN
- 2 days ago
Ability to cross-sell bank products and services. Ability to work evenings and weekends based on banking center needs. Ability to communicate in another language is a plus....
Demographic Data for Indiana
Moving to Indiana? Find some basic demographic data about Indiana below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Indiana
Highest Education Level
Customer Services in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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