Customer Service Jobs in Indiana
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Health Care Pharmacy is a family owned and operated business comprised of exceptional employees committed to providing outstanding customer service and exceeding expectations....
Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....
Client Service Representative Nights - FT - Central
- Indianapolis, IN
- 3 days ago
- Indianapolis, IN
- 3 days ago
Client Service Representative Nights Facility: Noah's Animal Hospital & 24-Hour Emergency Center Schedule: Full Time Nights 2p-11p or 3p-12a, Weekend Rotations required About the Position At Noahs...
Retail Loss Prevention Customer Service Associate I
- Fort Wayne, IN
- 3 days ago
- Fort Wayne, IN
- 3 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines. - Provides timely, courteous and knowledgeable service to customers- Engages customers...
Customer Service Associate - Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting...
Bilingual FHA Mortgage Servicing - Customer Service Representative
- Indianapolis, IN
- 6 days ago
- Indianapolis, IN
- 6 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
FHA Mortgage Origination - Customer Service Representative
- Indianapolis, IN
- 6 days ago
- Indianapolis, IN
- 6 days ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
Bilingual FHA Mortgage Origination - Customer Service Representative
- Indianapolis, IN
- 6 days ago
- Indianapolis, IN
- 6 days ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
As the name suggests, your main priority is to provide great customer service....
Two or more years of personal banker experience (including completion of in-house training) Proven ability to cross-sell, perform new account activities, and/or other higher-level activities (ATM, EFT...
Demographic Data for Indiana
Moving to Indiana? Find some basic demographic data about Indiana below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Indiana
Highest Education Level
Customer Services in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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