Customer Service Jobs in Franklin, IN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Sales & Customer Service Associate
- Plainfield, IN (23 miles from Franklin, IN)
- 1 day ago
- Plainfield, IN (23 miles from Franklin, IN)
- 1 day ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Client Service Representative Nights - FT - Central
- Indianapolis, IN (20 miles from Franklin, IN)
- 3 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 3 days ago
Client Service Representative Nights Facility: Noah's Animal Hospital & 24-Hour Emergency Center Schedule: Full Time Nights 2p-11p or 3p-12a, Weekend Rotations required About the Position At Noahs...
Bilingual FHA Mortgage Servicing - Customer Service Representative
- Indianapolis, IN (20 miles from Franklin, IN)
- 7 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 7 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
FHA Mortgage Origination - Customer Service Representative
- Indianapolis, IN (20 miles from Franklin, IN)
- 7 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 7 days ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
Bilingual FHA Mortgage Origination - Customer Service Representative
- Indianapolis, IN (20 miles from Franklin, IN)
- 7 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 7 days ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
Retail Customer Service Associate
- Indianapolis, IN (20 miles from Franklin, IN)
- 7 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 7 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Experienced Veterinary Client Service Representative
- Indianapolis, IN (20 miles from Franklin, IN)
- 9 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 9 days ago
Experienced Veterinary Client Service Representative Indianapolis, IN Customer Service Representative Facility: Noah's Animal Hospital North About the Position Full time position, must be available...
Loss Prevention Customer Service Associate II
- Indianapolis, IN (20 miles from Franklin, IN)
- 10 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Online & Mobile Banking Rep Sr
- Indianapolis, IN (20 miles from Franklin, IN)
- 11 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 11 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....
Customer Service Representative
- Indianapolis, IN (20 miles from Franklin, IN)
- 16 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 16 days ago
Strong interpersonal skills and customer service skills. Ability to effectively navigate a computer Customer Relationship Management application, related websites and support tools....
- Columbus, IN (20 miles from Franklin, IN)
- 18 days ago
- Columbus, IN (20 miles from Franklin, IN)
- 18 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Indianapolis, IN (20 miles from Franklin, IN)
- 20 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 20 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Store #314
- Shelbyville, IN (14 miles from Franklin, IN)
- 28 days ago
- Shelbyville, IN (14 miles from Franklin, IN)
- 28 days ago
Job Title: Customer Service Associate (CSA) FLSA Status: Non-exempt Summary Receives cash from customers or team members in payment for goods or services by performing the following duties....
70182-LP Customer Service Associate II
- Indianapolis, IN (20 miles from Franklin, IN)
- 60+ days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Franklin, IN
Moving to Franklin, IN? Find some basic demographic data about Franklin, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Franklin, IN
Highest Education Level
Customer Services in Franklin, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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