Customer Service Jobs in Lake Forest, IL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Hanover Park, IL (23 miles from Lake Forest, IL)
- 1 hour ago
- Hanover Park, IL (23 miles from Lake Forest, IL)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Morning Shift
- Bloomingdale, IL (23 miles from Lake Forest, IL)
- 3 hours ago
- Bloomingdale, IL (23 miles from Lake Forest, IL)
- 3 hours ago
As the name suggests, your main priority is to provide great customer service....
Amazon Locker+ Customer Service Associate
- Vernon Hills, IL (4 miles from Lake Forest, IL)
- 1 day ago
- Vernon Hills, IL (4 miles from Lake Forest, IL)
- 1 day ago
Amazon Locker+ Customer Returns Associate** **Job Overview** You're on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at...
Retail Customer Service Associate
- Skokie, IL (15 miles from Lake Forest, IL)
- 3 days ago
- Skokie, IL (15 miles from Lake Forest, IL)
- 3 days ago
Store - CHI-SKOKIE, ILDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
- Vlg of Lakewd, IL (22 miles from Lake Forest, IL)
- 3 days ago
- Vlg of Lakewd, IL (22 miles from Lake Forest, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- West Dundee, IL (23 miles from Lake Forest, IL)
- 4 days ago
- West Dundee, IL (23 miles from Lake Forest, IL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative - Business Insurance (Entry Level) - R_229141-6153
- Schaumburg, IL (17 miles from Lake Forest, IL)
- 4 days ago
- Schaumburg, IL (17 miles from Lake Forest, IL)
- 4 days ago
at Marsh & McLennan Cos in Schaumburg, Illinois, United States Job Description About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing...
- Buffalo Grove, IL (6 miles from Lake Forest, IL)
- 5 days ago
- Buffalo Grove, IL (6 miles from Lake Forest, IL)
- 5 days ago
Manage and grow a portfolio of commercial clients Develop new business through networking, referrals, and cold calling Structure, negotiate, and manage loan packages Deepen client relationships by cross-selling...
- Des Plaines, IL (12 miles from Lake Forest, IL)
- 5 days ago
- Des Plaines, IL (12 miles from Lake Forest, IL)
- 5 days ago
Manage and grow a portfolio of commercial clients Develop new business through networking, referrals, and cold calling Structure, negotiate, and manage loan packages Deepen client relationships by cross-selling...
- Arlington Heights, IL (10 miles from Lake Forest, IL)
- 5 days ago
- Arlington Heights, IL (10 miles from Lake Forest, IL)
- 5 days ago
Manage and grow a portfolio of commercial clients Develop new business through networking, referrals, and cold calling Structure, negotiate, and manage loan packages Deepen client relationships by cross-selling...
- Deerfield, IL (4 miles from Lake Forest, IL)
- 5 days ago
- Deerfield, IL (4 miles from Lake Forest, IL)
- 5 days ago
Manage and grow a portfolio of commercial clients Develop new business through networking, referrals, and cold calling Structure, negotiate, and manage loan packages Deepen client relationships by cross-selling...
Middle Market Commercial Banker, AVP / VP
- Vernon Hills, IL (4 miles from Lake Forest, IL)
- 6 days ago
- Vernon Hills, IL (4 miles from Lake Forest, IL)
- 6 days ago
sell products Maintain properly documented files and manage renewals and collection efforts on past dues and defaulted loans Sustain comprehensive understanding of current commercial products offered...
Manage and grow a portfolio of commercial clients Develop new business through networking, referrals, and cold calling Structure, negotiate, and manage loan packages Deepen client relationships by cross-selling...
- East Dundee, IL (23 miles from Lake Forest, IL)
- 6 days ago
- East Dundee, IL (23 miles from Lake Forest, IL)
- 6 days ago
Do you thrive in a fast-paced environment and take pride in providing outstanding customer service? If so, we want to meet you!...
- Rosemont, IL (16 miles from Lake Forest, IL)
- 9 days ago
- Rosemont, IL (16 miles from Lake Forest, IL)
- 9 days ago
sell products Maintain properly documented files and manage renewals and collection efforts on past dues and defaulted loans Sustain comprehensive understanding of current commercial products offered...
Demographic Data for Lake Forest, IL
Moving to Lake Forest, IL? Find some basic demographic data about Lake Forest, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lake Forest, IL
Highest Education Level
Customer Services in Lake Forest, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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