Customer Service Jobs in Illinois
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Service Representative - Part Time (20 Hours Per Week)
- Bolingbrook, IL
- 18 hours ago
- Bolingbrook, IL
- 18 hours ago
A Client Service Representative position is a key customer service position within the company....
Amazon Locker+ Customer Service Associate
- Vernon Hills, IL
- 19 hours ago
- Vernon Hills, IL
- 19 hours ago
Amazon Locker+ Customer Returns Associate** **Job Overview** You're on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Savers / Value Village Careers - Customer Service Associate
- Carol Stream, IL
- 1 day ago
- Carol Stream, IL
- 1 day ago
Description Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently using the proprietary NielsenIQ...
Store - CHI-SKOKIE, ILDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
If so, then you might just be perfect for this customer service position at our convenience store! READY TO JOIN OUR CONVENIENCE STORE TEAM?...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative - Business Insurance (Entry Level) - R_229141-6153
- Schaumburg, IL
- 4 days ago
- Schaumburg, IL
- 4 days ago
at Marsh & McLennan Cos in Schaumburg, Illinois, United States Job Description About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing...
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Cashier / Customer Service Associate - Taylorville 3rd
- Taylorville, IL
- 5 days ago
- Taylorville, IL
- 5 days ago
Join the Mach 1 Team based in Taylorville! Are you looking for an exciting job that allows you to interact with people, stay engaged, and earn some extra money? Mach 1 is currently seeking...
Manage and grow a portfolio of commercial clients Develop new business through networking, referrals, and cold calling Structure, negotiate, and manage loan packages Deepen client relationships by cross-selling...
Demographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Illinois
Highest Education Level
Customer Services in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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