Customer Service Jobs in Joliet, IL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Yorkville, IL (12 miles from Joliet, IL)
- 2 hours ago
- Yorkville, IL (12 miles from Joliet, IL)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Frankfort, IL (20 miles from Joliet, IL)
- 15 hours ago
- Frankfort, IL (20 miles from Joliet, IL)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Frankfort, IL (20 miles from Joliet, IL)
- 15 hours ago
- Frankfort, IL (20 miles from Joliet, IL)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative - Part Time (20 Hours Per Week)
- Bolingbrook, IL (13 miles from Joliet, IL)
- 1 day ago
- Bolingbrook, IL (13 miles from Joliet, IL)
- 1 day ago
A Client Service Representative position is a key customer service position within the company....
- Bolingbrook, IL (13 miles from Joliet, IL)
- 7 days ago
- Bolingbrook, IL (13 miles from Joliet, IL)
- 7 days ago
A Client Service Representative position is a key customer service position within the company....
- Palos Hills, IL (23 miles from Joliet, IL)
- 10 days ago
- Palos Hills, IL (23 miles from Joliet, IL)
- 10 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Position Title: Customer Service Associate, Seasonal, Bookstore Job Description: POSITION TITLE: Customer Service Associate STATUS: Part time/Seasonal (No SURS) DEPARTMENT: Bookstore DIVISION: Finance...
Business Insurance Senior Client Service Representative - R_301096-6153
- Orland Park, IL (20 miles from Joliet, IL)
- 18 days ago
- Orland Park, IL (20 miles from Joliet, IL)
- 18 days ago
at Marsh & McLennan Cos in Orland Park, Illinois, United States Job Description Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture...
Personal Insurance Client Service Representative - R_309266-6153
- Orland Park, IL (20 miles from Joliet, IL)
- 22 days ago
- Orland Park, IL (20 miles from Joliet, IL)
- 22 days ago
service to ensure excellent customer satisfaction and professionalism at every service contact....
- Downers Grove, IL (21 miles from Joliet, IL)
- 26 days ago
- Downers Grove, IL (21 miles from Joliet, IL)
- 26 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Personal Insurance Client Service Representative
- Orland Park, IL (20 miles from Joliet, IL)
- 26 days ago
- Orland Park, IL (20 miles from Joliet, IL)
- 26 days ago
service to ensure excellent customer satisfaction and professionalism at every service contact....
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Associate
- Tinley Park, IL (20 miles from Joliet, IL)
- 29 days ago
- Tinley Park, IL (20 miles from Joliet, IL)
- 29 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 16100 Harlem Ave, Tinley Park, IL...
Customer Service Associate - Part Time
- Glen Ellyn, IL (24 miles from Joliet, IL)
- 45+ days ago
- Glen Ellyn, IL (24 miles from Joliet, IL)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Sales & Customer Service Associate
- Orland Park, IL (20 miles from Joliet, IL)
- 60+ days ago
- Orland Park, IL (20 miles from Joliet, IL)
- 60+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Joliet, IL
Moving to Joliet, IL? Find some basic demographic data about Joliet, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Joliet, IL
Highest Education Level
Customer Services in Joliet, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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