Customer Service Jobs in Joliet, IL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Sugar Grove, IL (20 miles from Joliet, IL)
- 1 day ago
- Sugar Grove, IL (20 miles from Joliet, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Worth, IL (24 miles from Joliet, IL)
- 2 days ago
- Worth, IL (24 miles from Joliet, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Part Time
- Glen Ellyn, IL (24 miles from Joliet, IL)
- 6 days ago
- Glen Ellyn, IL (24 miles from Joliet, IL)
- 6 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- Warrenville, IL (20 miles from Joliet, IL)
- 6 days ago
- Warrenville, IL (20 miles from Joliet, IL)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Frankfort, IL (20 miles from Joliet, IL)
- 7 days ago
- Frankfort, IL (20 miles from Joliet, IL)
- 7 days ago
A Client Service Representative position is a key customer service position within the company....
Retail Customer Service Associate
- Naperville, IL (16 miles from Joliet, IL)
- 9 days ago
- Naperville, IL (16 miles from Joliet, IL)
- 9 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
LP Customer Service Associate II
- Naperville, IL (16 miles from Joliet, IL)
- 23 days ago
- Naperville, IL (16 miles from Joliet, IL)
- 23 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Oak Brook, IL (23 miles from Joliet, IL)
- 23 days ago
- Oak Brook, IL (23 miles from Joliet, IL)
- 23 days ago
Vaco is working with a client in the Food Manufacturing industry who is looking for a Customer Service Associate to come and join there fast growing team....
Remote WorkSales & Customer Service Associate
- Tinley Park, IL (20 miles from Joliet, IL)
- 23 days ago
- Tinley Park, IL (20 miles from Joliet, IL)
- 23 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Lead Customer Service Associate Job Bolingbrook, IL
- Bolingbrook, IL (13 miles from Joliet, IL)
- 27 days ago
- Bolingbrook, IL (13 miles from Joliet, IL)
- 27 days ago
Bring JOY to YOUR Journey and ap ply today for our Lead Customer Service Associate position!...
Customer Service Associate - Part Time
- Glen Ellyn, IL (24 miles from Joliet, IL)
- 30+ days ago
- Glen Ellyn, IL (24 miles from Joliet, IL)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
- Warrenville, IL (20 miles from Joliet, IL)
- 30+ days ago
- Warrenville, IL (20 miles from Joliet, IL)
- 30+ days ago
Training: On-the-job Requirements: High School Diploma 1+ years of Customer service experience Ability to problem solve and train customers on software products Proficient in Microsoft Suite, Outlook...
Business Insurance Senior Client Service Representative - R_301096-6153
- Orland Park, IL (20 miles from Joliet, IL)
- 30+ days ago
- Orland Park, IL (20 miles from Joliet, IL)
- 30+ days ago
at Marsh & McLennan Cos in Orland Park, Illinois, United States Job Description Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture...
Business Insurance Senior Client Service Representative
- Orland Park, IL (20 miles from Joliet, IL)
- 30+ days ago
- Orland Park, IL (20 miles from Joliet, IL)
- 30+ days ago
Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than...
Retail Customer Service Associate
- Tinley Park, IL (20 miles from Joliet, IL)
- 30+ days ago
- Tinley Park, IL (20 miles from Joliet, IL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 16100 Harlem Ave, Tinley Park, IL...
Demographic Data for Joliet, IL
Moving to Joliet, IL? Find some basic demographic data about Joliet, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Joliet, IL
Highest Education Level
Customer Services in Joliet, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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