Customer Service Jobs in Evanston, IL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Service Representative - Business Insurance
- Schaumburg, IL (19 miles from Evanston, IL)
- 3 hours ago
- Schaumburg, IL (19 miles from Evanston, IL)
- 3 hours ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
Remote customer support agent Work from anywhere
- Chicago, IL (10 miles from Evanston, IL)
- 18 hours ago
- Chicago, IL (10 miles from Evanston, IL)
- 18 hours ago
About the Role: Were looking for remote customer support agents to join our team. The job is fully remote, and you can work from anywhere with a phone or laptop and an internet connection. No...
Remote Work- Prospect Heights, IL (11 miles from Evanston, IL)
- 18 hours ago
- Prospect Heights, IL (11 miles from Evanston, IL)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Chicago, IL (10 miles from Evanston, IL)
- 1 day ago
- Chicago, IL (10 miles from Evanston, IL)
- 1 day ago
at GE HealthCare in Chicago, Illinois, United States Job Description Job Description Summary As a Customer Service Associate, you will provide outstanding customer service to our customers, overseas...
Customer Service Representative - Northbrook, IL
- Wilmette, IL (2 miles from Evanston, IL)
- 1 day ago
- Wilmette, IL (2 miles from Evanston, IL)
- 1 day ago
Wintrust operates more than 200 retail banking locations through 16 community bank subsidiaries in the greater Chicago, southern Wisconsin, west Michigan, northwest Indiana, and southwest Florida market...
Client Service Specialist - Commercial Lines
- Medinah, IL (19 miles from Evanston, IL)
- 1 day ago
- Medinah, IL (19 miles from Evanston, IL)
- 1 day ago
Bilingual (English/Spanish) preferred; may be required, depending on location. 1+ year experience in Customer Service preferred....
- Mount Prospect, IL (11 miles from Evanston, IL)
- 2 days ago
- Mount Prospect, IL (11 miles from Evanston, IL)
- 2 days ago
Other duties as assigned by Dispatch Operations leadership WHO WE'RE LOOKING FOR You will bring to this role excellent customer service with demonstrated success in a high-volume call center....
Pharmacy Customer Service Associate
- La Grange, IL (20 miles from Evanston, IL)
- 2 days ago
- La Grange, IL (20 miles from Evanston, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Bensenville, IL (14 miles from Evanston, IL)
- 3 days ago
- Bensenville, IL (14 miles from Evanston, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Northbrook, IL
- Northbrook, IL (8 miles from Evanston, IL)
- 4 days ago
- Northbrook, IL (8 miles from Evanston, IL)
- 4 days ago
Entering or modifying Check-By-Phone payments Qualifications 1+ years customer service experience - ability to work 10:00am to 7:00pm shift Prior call center or finance experience is preferred High...
Customer Service Associate - Part Time
- Glen Ellyn, IL (22 miles from Evanston, IL)
- 6 days ago
- Glen Ellyn, IL (22 miles from Evanston, IL)
- 6 days ago
As the name suggests, your main priority is to provide great customer service....
Client Service Representative, National Accounts
- Schaumburg, IL (19 miles from Evanston, IL)
- 6 days ago
- Schaumburg, IL (19 miles from Evanston, IL)
- 6 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Chicago, IL (10 miles from Evanston, IL)
- 7 days ago
- Chicago, IL (10 miles from Evanston, IL)
- 7 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
- Vernon Hills, IL (18 miles from Evanston, IL)
- 9 days ago
- Vernon Hills, IL (18 miles from Evanston, IL)
- 9 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Veterinary Client Service Representative
- Bloomingdale, IL (21 miles from Evanston, IL)
- 10 days ago
- Bloomingdale, IL (21 miles from Evanston, IL)
- 10 days ago
The ideal candidate: Previous Customer Service Experience is required Previous Veterinary Experience is a plus!...
Demographic Data for Evanston, IL
Moving to Evanston, IL? Find some basic demographic data about Evanston, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Evanston, IL
Highest Education Level
Customer Services in Evanston, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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