Customer Service Jobs in Des Plaines, IL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Part Time Customer Service Associate
- Chicago, IL (15 miles from Des Plaines, IL)
- moments ago
- Chicago, IL (15 miles from Des Plaines, IL)
- moments ago
Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational...
Pharmacy Customer Service Associate
- Hanover Park, IL (14 miles from Des Plaines, IL)
- 1 hour ago
- Hanover Park, IL (14 miles from Des Plaines, IL)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Morning Shift
- Bloomingdale, IL (12 miles from Des Plaines, IL)
- 3 hours ago
- Bloomingdale, IL (12 miles from Des Plaines, IL)
- 3 hours ago
As the name suggests, your main priority is to provide great customer service....
Amazon Locker+ Customer Service Associate
- Vernon Hills, IL (13 miles from Des Plaines, IL)
- 23 hours ago
- Vernon Hills, IL (13 miles from Des Plaines, IL)
- 23 hours ago
Amazon Locker+ Customer Returns Associate** **Job Overview** You're on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at...
Savers / Value Village Careers - Customer Service Associate
- Carol Stream, IL (15 miles from Des Plaines, IL)
- 2 days ago
- Carol Stream, IL (15 miles from Des Plaines, IL)
- 2 days ago
Description Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger...
- Lisle, IL (20 miles from Des Plaines, IL)
- 2 days ago
- Lisle, IL (20 miles from Des Plaines, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Skokie, IL (8 miles from Des Plaines, IL)
- 3 days ago
- Skokie, IL (8 miles from Des Plaines, IL)
- 3 days ago
Store - CHI-SKOKIE, ILDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Associate - Temporary
- West Dundee, IL (21 miles from Des Plaines, IL)
- 4 days ago
- West Dundee, IL (21 miles from Des Plaines, IL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative - Business Insurance (Entry Level) - R_229141-6153
- Schaumburg, IL (9 miles from Des Plaines, IL)
- 4 days ago
- Schaumburg, IL (9 miles from Des Plaines, IL)
- 4 days ago
at Marsh & McLennan Cos in Schaumburg, Illinois, United States Job Description About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing...
Client Service Representative at VCA Ark
- Chicago, IL (15 miles from Des Plaines, IL)
- 5 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 5 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
LP Customer Service Associate II
- Chicago, IL (15 miles from Des Plaines, IL)
- 5 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Buffalo Grove, IL (8 miles from Des Plaines, IL)
- 5 days ago
- Buffalo Grove, IL (8 miles from Des Plaines, IL)
- 5 days ago
Manage and grow a portfolio of commercial clients Develop new business through networking, referrals, and cold calling Structure, negotiate, and manage loan packages Deepen client relationships by cross-selling...
Manage and grow a portfolio of commercial clients Develop new business through networking, referrals, and cold calling Structure, negotiate, and manage loan packages Deepen client relationships by cross-selling...
- Arlington Heights, IL (6 miles from Des Plaines, IL)
- 5 days ago
- Arlington Heights, IL (6 miles from Des Plaines, IL)
- 5 days ago
Manage and grow a portfolio of commercial clients Develop new business through networking, referrals, and cold calling Structure, negotiate, and manage loan packages Deepen client relationships by cross-selling...
- Deerfield, IL (8 miles from Des Plaines, IL)
- 5 days ago
- Deerfield, IL (8 miles from Des Plaines, IL)
- 5 days ago
Manage and grow a portfolio of commercial clients Develop new business through networking, referrals, and cold calling Structure, negotiate, and manage loan packages Deepen client relationships by cross-selling...
Demographic Data for Des Plaines, IL
Moving to Des Plaines, IL? Find some basic demographic data about Des Plaines, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Des Plaines, IL
Highest Education Level
Customer Services in Des Plaines, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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