Customer Service Jobs in Chicago, IL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Palatine, IL (23 miles from Chicago, IL)
- 2 hours ago
- Palatine, IL (23 miles from Chicago, IL)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Lyons, IL (10 miles from Chicago, IL)
- 2 hours ago
- Lyons, IL (10 miles from Chicago, IL)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Store - CHI-SKOKIE, IL Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational...
Customer Service Associate - Morning Shift
- Bloomingdale, IL (22 miles from Chicago, IL)
- 1 day ago
- Bloomingdale, IL (22 miles from Chicago, IL)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Savers / Value Village Careers - Customer Service Associate
- Carol Stream, IL (24 miles from Chicago, IL)
- 3 days ago
- Carol Stream, IL (24 miles from Chicago, IL)
- 3 days ago
Description Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger...
- Lisle, IL (23 miles from Chicago, IL)
- 3 days ago
- Lisle, IL (23 miles from Chicago, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Skokie, IL (9 miles from Chicago, IL)
- 4 days ago
- Skokie, IL (9 miles from Chicago, IL)
- 4 days ago
Store - CHI-SKOKIE, ILDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Client Service Representative - Business Insurance (Entry Level) - R_229141-6153
- Schaumburg, IL (23 miles from Chicago, IL)
- 6 days ago
- Schaumburg, IL (23 miles from Chicago, IL)
- 6 days ago
at Marsh & McLennan Cos in Schaumburg, Illinois, United States Job Description About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing...
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Buffalo Grove, IL (23 miles from Chicago, IL)
- 6 days ago
- Buffalo Grove, IL (23 miles from Chicago, IL)
- 6 days ago
Manage and grow a portfolio of commercial clients Develop new business through networking, referrals, and cold calling Structure, negotiate, and manage loan packages Deepen client relationships by cross-selling...
- Des Plaines, IL (15 miles from Chicago, IL)
- 6 days ago
- Des Plaines, IL (15 miles from Chicago, IL)
- 6 days ago
Manage and grow a portfolio of commercial clients Develop new business through networking, referrals, and cold calling Structure, negotiate, and manage loan packages Deepen client relationships by cross-selling...
- Arlington Heights, IL (21 miles from Chicago, IL)
- 6 days ago
- Arlington Heights, IL (21 miles from Chicago, IL)
- 6 days ago
Manage and grow a portfolio of commercial clients Develop new business through networking, referrals, and cold calling Structure, negotiate, and manage loan packages Deepen client relationships by cross-selling...
- Deerfield, IL (21 miles from Chicago, IL)
- 6 days ago
- Deerfield, IL (21 miles from Chicago, IL)
- 6 days ago
Manage and grow a portfolio of commercial clients Develop new business through networking, referrals, and cold calling Structure, negotiate, and manage loan packages Deepen client relationships by cross-selling...
Demographic Data for Chicago, IL
Moving to Chicago, IL? Find some basic demographic data about Chicago, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Chicago, IL
Highest Education Level
Customer Services in Chicago, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »