Customer Service Jobs in Bolingbrook, IL

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 39 Jobs

Customer Service Associate

  • Yorkville, IL (19 miles from Bolingbrook, IL)
  • 2 hours ago
  • Yorkville, IL (19 miles from Bolingbrook, IL)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Lyons, IL (15 miles from Bolingbrook, IL)
  • 2 hours ago
  • Lyons, IL (15 miles from Bolingbrook, IL)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Elgin, IL (23 miles from Bolingbrook, IL)
  • 2 hours ago
  • Elgin, IL (23 miles from Bolingbrook, IL)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Morning Shift

  • Bloomingdale, IL (17 miles from Bolingbrook, IL)
  • 1 day ago
  • Bloomingdale, IL (17 miles from Bolingbrook, IL)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Client Service Representative - Part Time (20 Hours Per Week)

  • Bolingbrook, IL
  • 2 days ago
  • Bolingbrook, IL
  • 2 days ago

A Client Service Representative position is a key customer service position within the company....

Savers / Value Village Careers - Customer Service Associate

  • Carol Stream, IL (15 miles from Bolingbrook, IL)
  • 3 days ago
  • Carol Stream, IL (15 miles from Bolingbrook, IL)
  • 3 days ago

Description Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger...

Client Service Representative - Business Insurance (Entry Level) - R_229141-6153

  • Schaumburg, IL (23 miles from Bolingbrook, IL)
  • 6 days ago
  • Schaumburg, IL (23 miles from Bolingbrook, IL)
  • 6 days ago

at Marsh & McLennan Cos in Schaumburg, Illinois, United States Job Description About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing...

Client Service Representative

  • Bolingbrook, IL
  • 7 days ago
  • Bolingbrook, IL
  • 7 days ago

A Client Service Representative position is a key customer service position within the company....

Amazon Locker+ Customer Service Associate

  • Saint Charles, IL (19 miles from Bolingbrook, IL)
  • 8 days ago
  • Saint Charles, IL (19 miles from Bolingbrook, IL)
  • 8 days ago

Amazon Locker+ Customer Service Associate Amazon Warehouse - 3.4 Saint Charles, IL Job Details Part-time $17.05 an hour 9 hours ago Benefits Flextime Flexible schedule Qualifications English Grocery...

Client Service Representative

  • Palos Hills, IL (12 miles from Bolingbrook, IL)
  • 10 days ago
  • Palos Hills, IL (12 miles from Bolingbrook, IL)
  • 10 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Senior Commercial Banker

  • Rosemont, IL (22 miles from Bolingbrook, IL)
  • 10 days ago
  • Rosemont, IL (22 miles from Bolingbrook, IL)
  • 10 days ago

sell products Maintain properly documented files and manage renewals and collection efforts on past dues and defaulted loans Sustain comprehensive understanding of current commercial products offered...

Customer Service Associate, Seasonal, Bookstore

  • Joliet, IL (13 miles from Bolingbrook, IL)
  • 11 days ago
  • Joliet, IL (13 miles from Bolingbrook, IL)
  • 11 days ago

Position Title: Customer Service Associate, Seasonal, Bookstore Job Description: POSITION TITLE: Customer Service Associate STATUS: Part time/Seasonal (No SURS) DEPARTMENT: Bookstore DIVISION: Finance...

Business Insurance Senior Client Service Representative - R_301096-6153

  • Orland Park, IL (13 miles from Bolingbrook, IL)
  • 18 days ago
  • Orland Park, IL (13 miles from Bolingbrook, IL)
  • 18 days ago

at Marsh & McLennan Cos in Orland Park, Illinois, United States Job Description Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture...

Client Service Specialist

  • Addison, IL (16 miles from Bolingbrook, IL)
  • 18 days ago
  • Addison, IL (16 miles from Bolingbrook, IL)
  • 18 days ago

Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people....

Client Service Representative - Business Insurance (Entry Level)

  • Schaumburg, IL (23 miles from Bolingbrook, IL)
  • 20 days ago
  • Schaumburg, IL (23 miles from Bolingbrook, IL)
  • 20 days ago

Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...

Demographic Data for Bolingbrook, IL

Moving to Bolingbrook, IL? Find some basic demographic data about Bolingbrook, IL below.


Local
National
73,938
1,841
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Bolingbrook, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Bolingbrook, IL offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »