Customer Service Jobs in Bolingbrook, IL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Service Representative - Business Insurance
- Schaumburg, IL (23 miles from Bolingbrook, IL)
- moments ago
- Schaumburg, IL (23 miles from Bolingbrook, IL)
- moments ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
- Blue Island, IL (20 miles from Bolingbrook, IL)
- 19 hours ago
- Blue Island, IL (20 miles from Bolingbrook, IL)
- 19 hours ago
A Client Service Representative position is a key customer service position within the company....
Client Service Specialist - Commercial Lines
- Medinah, IL (19 miles from Bolingbrook, IL)
- 1 day ago
- Medinah, IL (19 miles from Bolingbrook, IL)
- 1 day ago
Bilingual (English/Spanish) preferred; may be required, depending on location. 1+ year experience in Customer Service preferred....
Pharmacy Customer Service Associate
- Sugar Grove, IL (20 miles from Bolingbrook, IL)
- 1 day ago
- Sugar Grove, IL (20 miles from Bolingbrook, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Worth, IL (14 miles from Bolingbrook, IL)
- 2 days ago
- Worth, IL (14 miles from Bolingbrook, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Bensenville, IL (19 miles from Bolingbrook, IL)
- 3 days ago
- Bensenville, IL (19 miles from Bolingbrook, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Part Time
- Glen Ellyn, IL (11 miles from Bolingbrook, IL)
- 6 days ago
- Glen Ellyn, IL (11 miles from Bolingbrook, IL)
- 6 days ago
As the name suggests, your main priority is to provide great customer service....
Client Service Representative, National Accounts
- Schaumburg, IL (23 miles from Bolingbrook, IL)
- 6 days ago
- Schaumburg, IL (23 miles from Bolingbrook, IL)
- 6 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Saint Charles, IL (19 miles from Bolingbrook, IL)
- 6 days ago
- Saint Charles, IL (19 miles from Bolingbrook, IL)
- 6 days ago
Establishes clear expectations for balancing in-store customer service and completing online orders....
Retail Customer Service Associate
- Naperville, IL (5 miles from Bolingbrook, IL)
- 9 days ago
- Naperville, IL (5 miles from Bolingbrook, IL)
- 9 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Veterinary Client Service Representative
- Bloomingdale, IL (17 miles from Bolingbrook, IL)
- 10 days ago
- Bloomingdale, IL (17 miles from Bolingbrook, IL)
- 10 days ago
The ideal candidate: Previous Customer Service Experience is required Previous Veterinary Experience is a plus!...
Customer Service Associate - Morning Shift
- Bloomingdale, IL (17 miles from Bolingbrook, IL)
- 16 days ago
- Bloomingdale, IL (17 miles from Bolingbrook, IL)
- 16 days ago
As the name suggests, your main priority is to provide great customer service....
- Rosemont, IL (22 miles from Bolingbrook, IL)
- 22 days ago
- Rosemont, IL (22 miles from Bolingbrook, IL)
- 22 days ago
Wintrust operates more than 200 retail banking locations through 16 community bank subsidiaries in the greater Chicago, southern Wisconsin, west Michigan, northwest Indiana, and southwest Florida market...
LP Customer Service Associate II
- Naperville, IL (5 miles from Bolingbrook, IL)
- 23 days ago
- Naperville, IL (5 miles from Bolingbrook, IL)
- 23 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
70182-LP Customer Service Associate II
- Countryside, IL (12 miles from Bolingbrook, IL)
- 23 days ago
- Countryside, IL (12 miles from Bolingbrook, IL)
- 23 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Bolingbrook, IL
Moving to Bolingbrook, IL? Find some basic demographic data about Bolingbrook, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Bolingbrook, IL
Highest Education Level
Customer Services in Bolingbrook, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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