Customer Service Jobs in Alton, IL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- East Saint Louis, IL (21 miles from Alton, IL)
- 4 hours ago
- East Saint Louis, IL (21 miles from Alton, IL)
- 4 hours ago
Customer Service Associate (East Saint Louis) McCasland Ave compensation: $18/hr The Customer Service Account Specialist's primary purpose is to be responsible for customer service activities such as...
Savers / Value Village Careers - Customer Service Associate
- Saint Louis, MO (21 miles from Alton, IL)
- 2 days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 2 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Loss Prevention Customer Service Associate
- Overland, MO (20 miles from Alton, IL)
- 2 days ago
- Overland, MO (20 miles from Alton, IL)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Clayton, MO (22 miles from Alton, IL)
- 2 days ago
- Clayton, MO (22 miles from Alton, IL)
- 2 days ago
Actively cross sells other bank products, such as; all commercial products, treasury management, employee benefits and wealth management services to build deep banking relationships....
Pharmacy Customer Service Associate
- Edwardsville, IL (11 miles from Alton, IL)
- 2 days ago
- Edwardsville, IL (11 miles from Alton, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate
- Maplewood, MO (24 miles from Alton, IL)
- 3 days ago
- Maplewood, MO (24 miles from Alton, IL)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Part Time - Customer Service Associate - Tool Rental - Flexible
- Alton, IL
- 4 days ago
- Alton, IL
- 4 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
- Saint Charles, MO (18 miles from Alton, IL)
- 4 days ago
- Saint Charles, MO (18 miles from Alton, IL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Job
- Bridgeton, MO (19 miles from Alton, IL)
- 4 days ago
- Bridgeton, MO (19 miles from Alton, IL)
- 4 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Mortgage Customer Service Representative
- Saint Louis, MO (21 miles from Alton, IL)
- 5 days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 5 days ago
Insight Global is looking for a full-time Customer Service professional for the loan servicing team of a large mortgage client in St. Louis, Missouri....
Client Service Representative, National Accounts
- Saint Louis, MO (21 miles from Alton, IL)
- 6 days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 6 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Lead Customer Service Associate Job
- Saint Louis, MO (21 miles from Alton, IL)
- 11 days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 11 days ago
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Part Time - Outlet Customer Service Associate - Flexible
- Bridgeton, MO (19 miles from Alton, IL)
- 17 days ago
- Bridgeton, MO (19 miles from Alton, IL)
- 17 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Customer Service Associate - Temporary
- University City, MO (21 miles from Alton, IL)
- 21 days ago
- University City, MO (21 miles from Alton, IL)
- 21 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
- Maplewood, MO (24 miles from Alton, IL)
- 90+ days ago
- Maplewood, MO (24 miles from Alton, IL)
- 90+ days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Alton, IL
Moving to Alton, IL? Find some basic demographic data about Alton, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Alton, IL
Highest Education Level
Customer Services in Alton, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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