Customer Service Jobs in Addison, IL

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 70 Jobs

Part Time Customer Service Associate

  • Chicago, IL (18 miles from Addison, IL)
  • moments ago
  • Chicago, IL (18 miles from Addison, IL)
  • moments ago

Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational...

Pharmacy Customer Service Associate

  • Hanover Park, IL (7 miles from Addison, IL)
  • 1 hour ago
  • Hanover Park, IL (7 miles from Addison, IL)
  • 1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Morning Shift

  • Bloomingdale, IL (4 miles from Addison, IL)
  • 3 hours ago
  • Bloomingdale, IL (4 miles from Addison, IL)
  • 3 hours ago

As the name suggests, your main priority is to provide great customer service....

Client Service Representative - Part Time (20 Hours Per Week)

  • Bolingbrook, IL (16 miles from Addison, IL)
  • 22 hours ago
  • Bolingbrook, IL (16 miles from Addison, IL)
  • 22 hours ago

A Client Service Representative position is a key customer service position within the company....

Amazon Locker+ Customer Service Associate

  • Vernon Hills, IL (21 miles from Addison, IL)
  • 23 hours ago
  • Vernon Hills, IL (21 miles from Addison, IL)
  • 23 hours ago

Amazon Locker+ Customer Returns Associate** **Job Overview** You're on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at...

Customer Service Associate

  • Aurora, IL (16 miles from Addison, IL)
  • 2 days ago
  • Aurora, IL (16 miles from Addison, IL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Savers / Value Village Careers - Customer Service Associate

  • Carol Stream, IL (6 miles from Addison, IL)
  • 2 days ago
  • Carol Stream, IL (6 miles from Addison, IL)
  • 2 days ago

Description Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger...

Retail Customer Service Associate

  • Skokie, IL (16 miles from Addison, IL)
  • 3 days ago
  • Skokie, IL (16 miles from Addison, IL)
  • 3 days ago

Store - CHI-SKOKIE, ILDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Associate - Temporary

  • West Dundee, IL (19 miles from Addison, IL)
  • 4 days ago
  • West Dundee, IL (19 miles from Addison, IL)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative - Business Insurance (Entry Level) - R_229141-6153

  • Schaumburg, IL (7 miles from Addison, IL)
  • 4 days ago
  • Schaumburg, IL (7 miles from Addison, IL)
  • 4 days ago

at Marsh & McLennan Cos in Schaumburg, Illinois, United States Job Description About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing...

Client Service Representative at VCA Ark

  • Chicago, IL (18 miles from Addison, IL)
  • 5 days ago
  • Chicago, IL (18 miles from Addison, IL)
  • 5 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

LP Customer Service Associate II

  • Chicago, IL (18 miles from Addison, IL)
  • 5 days ago
  • Chicago, IL (18 miles from Addison, IL)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Senior Commercial Banker

  • Buffalo Grove, IL (16 miles from Addison, IL)
  • 5 days ago
  • Buffalo Grove, IL (16 miles from Addison, IL)
  • 5 days ago

Manage and grow a portfolio of commercial clients Develop new business through networking, referrals, and cold calling Structure, negotiate, and manage loan packages Deepen client relationships by cross-selling...

Senior Commercial Banker

  • Des Plaines, IL (10 miles from Addison, IL)
  • 5 days ago
  • Des Plaines, IL (10 miles from Addison, IL)
  • 5 days ago

Manage and grow a portfolio of commercial clients Develop new business through networking, referrals, and cold calling Structure, negotiate, and manage loan packages Deepen client relationships by cross-selling...

Senior Commercial Banker

  • Arlington Heights, IL (12 miles from Addison, IL)
  • 5 days ago
  • Arlington Heights, IL (12 miles from Addison, IL)
  • 5 days ago

Manage and grow a portfolio of commercial clients Develop new business through networking, referrals, and cold calling Structure, negotiate, and manage loan packages Deepen client relationships by cross-selling...

Demographic Data for Addison, IL

Moving to Addison, IL? Find some basic demographic data about Addison, IL below.


Local
National
37,644
1,599
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

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Salary for Customer Service Jobs in Addison, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Addison, IL offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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