Customer Service Jobs in Boise, ID
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Nampa, ID (20 miles from Boise, ID)
- 23 hours ago
- Nampa, ID (20 miles from Boise, ID)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Caldwell, ID (22 miles from Boise, ID)
- 2 days ago
- Caldwell, ID (22 miles from Boise, ID)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Experience: + Strongly preferred minimum of two years of business-to-business (B2B) client/customer service experience; preferably consultative customer service experience working within the banking...
Customer Service Associate / Outfitter
- Meridian, ID (10 miles from Boise, ID)
- 10 days ago
- Meridian, ID (10 miles from Boise, ID)
- 10 days ago
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
service skills Manual dexterity required for occasional reach, lifting and holding of small objects Demonstrated manual dexterity to dispense doses Ability to lift containers weighing up to 75 pounds...
Benefits Client Service Representative I
- Meridian, ID (10 miles from Boise, ID)
- 45+ days ago
- Meridian, ID (10 miles from Boise, ID)
- 45+ days ago
Bachelor's degree preferred plus two years of related experience with proven skills in customer service....
Seasonal Customer Service Associate, FREIGHT Boise, ID Description Summary/Objective Freight Clerks keep the store clean and well stocked, organize the warehouse, perform cleaning and other maintenance...
Savers / Value Village Careers - Customer Service Associate
- Nampa, ID (20 miles from Boise, ID)
- 60+ days ago
- Nampa, ID (20 miles from Boise, ID)
- 60+ days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Demographic Data for Boise, ID
Moving to Boise, ID? Find some basic demographic data about Boise, ID below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Boise, ID
Highest Education Level
Customer Services in Boise, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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