Customer Service Jobs in Idaho

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 23 Jobs

Pharmacy Customer Service Associate

  • Nampa, ID
  • 9 hours ago
  • Nampa, ID
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Specialist

  • Cascade, ID
  • 18 hours ago
  • Cascade, ID
  • 18 hours ago

at Umpqua Bank in Cascade, Idaho, United States Job Description Client Service Specialist Retail Banking Group Cascade, Idaho Description About Us: At Umpqua, we create a great place to work by offering...

Customer Service Representative

  • McCall, ID
  • 1 day ago
  • McCall, ID
  • 1 day ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Sales & Customer Service Associate

  • Ammon, ID
  • 1 day ago
  • Ammon, ID
  • 1 day ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Associate

  • Hayden, ID
  • 1 day ago
  • Hayden, ID
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Driggs, ID
  • 2 days ago
  • Driggs, ID
  • 2 days ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Representative

  • Boise, ID
  • 4 days ago
  • Boise, ID
  • 4 days ago

Experience: + Strongly preferred minimum of two years of business-to-business (B2B) client/customer service experience; preferably consultative customer service experience working within the banking...

Customer Service Associate (nomnom Main Part-Time)

  • Moscow, ID
  • 5 days ago
  • Moscow, ID
  • 5 days ago

Nearest Major Market: Spokane Job Segment: Customer Service...

Amazon Locker+ Customer Service Associate $3,000 Sign On Bonus

  • Tetonia, ID
  • 6 days ago
  • Tetonia, ID
  • 6 days ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Associate (nomnom Main Part-Tim

  • Moscow, ID
  • 6 days ago
  • Moscow, ID
  • 6 days ago

at Par Pacific in Moscow, Idaho, United States Job Description nomnom Customer Service Associate Salary Range: $16.80-$20.50 Hourly $3.00 shift differential eligibility Work Location: 340 N Main St...

Customer Service Associate - Temporary

  • Idaho Falls, ID
  • 9 days ago
  • Idaho Falls, ID
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate / Outfitter

  • Meridian, ID
  • 9 days ago
  • Meridian, ID
  • 9 days ago

Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...

Nuclear Pharmacy Technician/Customer Service Associate

  • Boise, ID
  • 10 days ago
  • Boise, ID
  • 10 days ago

service skills Manual dexterity required for occasional reach, lifting and holding of small objects Demonstrated manual dexterity to dispense doses Ability to lift containers weighing up to 75 pounds...

Retail Customer Service Associate

  • Twin Falls, ID
  • 13 days ago
  • Twin Falls, ID
  • 13 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate (nomnom Pullman Part

  • Moscow, ID
  • 14 days ago
  • Moscow, ID
  • 14 days ago

Customer Service Associate (nomnom Pullman | Part- at Par Pacific in Moscow, Idaho, United States Job Description nomnom Customer Service Associate Salary Range: $16.80-$20.50 Hourly $3.00 shift differential...

Demographic Data for Idaho

Moving to Idaho? Find some basic demographic data about Idaho below.


Local
National
1,838,341
54,363

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

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Salary for Customer Service Jobs in Idaho

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Idaho offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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