Customer Service Jobs in Hawaii

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 41 Jobs

Customer Service Associate

  • Kahului, HI
  • 1 day ago
  • Kahului, HI
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate (HELE Sand Island Part-Time)

  • Honolulu, HI
  • 1 day ago
  • Honolulu, HI
  • 1 day ago

Date: Apr 21, 2025 Location: Honolulu (HELE Sand Island), HI, US, 96819 Job Function: Retail Requisition Number: 5292 Customer Service Associate (HELE Sand Island | Part-Time) HELE Customer Service...

Customer Service Associate (HELE Kaumana Part-Time)

  • Hilo, HI
  • 1 day ago
  • Hilo, HI
  • 1 day ago

Date: Apr 21, 2025 Location: Hilo (HELE Kaumana), HI, US, 96720 Job Function: Retail Requisition Number: 5287 Customer Service Associate (HELE Kaumana | Part-Time) HELE Customer Service Associate Salary...

Area: Customer Service (Sales)...

Customer Service Associate

  • Kailua Kona, HI
  • 3 days ago
  • Kailua Kona, HI
  • 3 days ago

Accurate Pay:Range: $19.00 - $21.00/hr + Monthly Incentive Opportunties $1000.00 Sign on Bonus after 6 months As an Customer Service Associate, you will have the opportunity to be part of a diverse...

Client Service Representative Full-Time

  • Kaneohe, HI
  • 4 days ago
  • Kaneohe, HI
  • 4 days ago

The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and ensuring...

Customer Service Associate (HELE Mililani Town Part-Time)

  • Mililani, HI
  • 4 days ago
  • Mililani, HI
  • 4 days ago

Date: Mar 27, 2025 Location: Mililani (HELE Mililani TC), HI, US, 96789 Job Function: Retail Requisition Number: 5074 Customer Service Associate (HELE Mililani Town | Part-Time) HELE Customer Service...

Customer Service Representative I (Pearlridge Branch)

  • Honolulu, HI
  • 5 days ago
  • Honolulu, HI
  • 5 days ago

and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting...

Customer Service Associate (HELE Waipahu TC Part-Time)

  • Waipahu, HI
  • 5 days ago
  • Waipahu, HI
  • 5 days ago

Date: Mar 12, 2025 Location: Waipahu (HELE Waip Town Center, HI, US, 96797 Job Function: Retail Requisition Number: 5200 Customer Service Associate (HELE Waipahu TC | Part-Time) HELE Customer Service...

Customer Service Representative I (Kamuela Branch)

  • Kamuela, HI
  • 7 days ago
  • Kamuela, HI
  • 7 days ago

First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven, Customer Service Representative I to join our Kamuela Branch....

Customer Service Associate (HELE Kahului Part-Time)

  • Kahului, HI
  • 8 days ago
  • Kahului, HI
  • 8 days ago

Date: Apr 15, 2025 Location: Kahului (HELE Kahului), HI, US, 96732 Job Function: Retail Requisition Number: 5270 Customer Service Associate (HELE Kahului | Part-Time) HELE Customer Service Associate...

Customer Service Associate (HELE Salt Lake Part-Time)

  • Honolulu, HI
  • 8 days ago
  • Honolulu, HI
  • 8 days ago

Date: Apr 15, 2025 Location: Honolulu (HELE Salt Lake), HI, US, 96818 Job Function: Retail Requisition Number: 5267 Customer Service Associate (HELE Salt Lake | Part-Time) HELE Customer Service Associate...

Online & Mobile Banking Rep Sr

  • Honolulu, HI
  • 10 days ago
  • Honolulu, HI
  • 10 days ago

. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...

Lead Retail Customer Service Associate

  • Honolulu, HI
  • 12 days ago
  • Honolulu, HI
  • 12 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Call Center Customer Service Professional- Inbound (Hawaii)

  • Honolulu, HI
  • 15 days ago
  • Honolulu, HI
  • 15 days ago

procedures As a Customer Service Professional - Inbound (HI) with EMS|MC, you will: Answer phone calls quickly and in a pleasant, professional manner Identify each caller's needs and determine the...

Demographic Data for Hawaii

Moving to Hawaii? Find some basic demographic data about Hawaii below.


Local
National
1,455,118
32,170

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

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Salary for Customer Service Jobs in Hawaii

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Hawaii offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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