Customer Service Jobs in Honolulu, HI

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 23 Jobs

Client Relations Specialist

  • Honolulu, HI
  • 16 hours ago
  • Honolulu, HI
  • 16 hours ago

Ability to effectively resolve customer service issues....

Customer Service Associate - Customer Service

  • Honolulu, HI
  • 1 day ago
  • Honolulu, HI
  • 1 day ago

The Urban Farmer Store, a partner of Heritage Landscape Supply is seeking a self-motivated, customer service-oriented individual for a Counter Sales-Customer Service role....

Material Customer Service Associate

  • Honolulu, HI
  • 1 day ago
  • Honolulu, HI
  • 1 day ago

Demonstrates exceptional customer service with variety of internal and external customers. Acts as effective resource and liaison for Material Services....

Customer Service Associate (HELE Nanakuli Part-Time)

  • Waianae, HI (21 miles from Honolulu, HI)
  • 1 day ago
  • Waianae, HI (21 miles from Honolulu, HI)
  • 1 day ago

Date: May 13, 2025 Location: Waianae (HELE Nanakuli), HI, US, 96792 Job Function: Retail Requisition Number: 5337 Customer Service Associate (HELE Nanakuli | Part-Time) HELE Customer Service Associate...

Retail Customer Service Associate

  • Honolulu, HI
  • 4 days ago
  • Honolulu, HI
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 750 Keeaumoku St, Honolulu, HI 96814...

Area: Customer Service (Sales)...

Client Service Representative Full-Time

  • Kaneohe, HI (10 miles from Honolulu, HI)
  • 25 days ago
  • Kaneohe, HI (10 miles from Honolulu, HI)
  • 25 days ago

The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and ensuring...

Customer Service Representative I (Kamuela Branch)

  • Honolulu, HI
  • 29 days ago
  • Honolulu, HI
  • 29 days ago

and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting...

Customer Service Associate (HELE Salt Lake Part-Time)

  • Honolulu, HI
  • 29 days ago
  • Honolulu, HI
  • 29 days ago

Date: Apr 15, 2025 Location: Honolulu (HELE Salt Lake), HI, US, 96818 Job Function: Retail Requisition Number: 5267 Customer Service Associate (HELE Salt Lake | Part-Time) HELE Customer Service Associate...

Lead Retail Customer Service Associate

  • Honolulu, HI
  • 30+ days ago
  • Honolulu, HI
  • 30+ days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Call Center Customer Service Professional- Inbound (Hawaii)

  • Honolulu, HI
  • 30+ days ago
  • Honolulu, HI
  • 30+ days ago

procedures As a Customer Service Professional - Inbound (HI) with EMS|MC, you will: Answer phone calls quickly and in a pleasant, professional manner Identify each caller's needs and determine the...

Customer Service Associate (HELE Kapolei Part-Time)

  • Kapolei, HI (15 miles from Honolulu, HI)
  • 30+ days ago
  • Kapolei, HI (15 miles from Honolulu, HI)
  • 30+ days ago

Date: Apr 8, 2025 Location: Kapolei (HELE Kapolei), HI, US, 96707 Job Function: Retail Requisition Number: 5259 Customer Service Associate (HELE Kapolei | Part-Time) HELE Customer Service Associate...

Customer Service Representative I (Pearl City Branch) - Starting at $19/hr!

  • Pearl City, HI (8 miles from Honolulu, HI)
  • 45+ days ago
  • Pearl City, HI (8 miles from Honolulu, HI)
  • 45+ days ago

and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting...

Customer Service Associate

  • Honolulu, HI
  • 45+ days ago
  • Honolulu, HI
  • 45+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Sales & Customer Service Associate

  • Kapolei, HI (15 miles from Honolulu, HI)
  • 90+ days ago
  • Kapolei, HI (15 miles from Honolulu, HI)
  • 90+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Demographic Data for Honolulu, HI

Moving to Honolulu, HI? Find some basic demographic data about Honolulu, HI below.


Local
National
418,316
13,387
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Honolulu, HI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Honolulu, HI offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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