Customer Service Jobs in Georgia

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 64 Jobs

Pharmacy Customer Service Associate

  • Lagrange, GA
  • 9 hours ago
  • Lagrange, GA
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Augusta, GA
  • 9 hours ago
  • Augusta, GA
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Cartersville, GA
  • 19 hours ago
  • Cartersville, GA
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Suwanee, GA
  • 21 hours ago
  • Suwanee, GA
  • 21 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Lawrenceville, GA
  • 1 day ago
  • Lawrenceville, GA
  • 1 day ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Associate -BWK District

  • Brunswick, GA
  • 1 day ago
  • Brunswick, GA
  • 1 day ago

Preferred Qualifications- *Good customer service skills is a must. *Must be able to be a team player....

Client Service Specialist (Teller)

  • Macon, GA
  • 1 day ago
  • Macon, GA
  • 1 day ago

Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank's standards for exceptional customer service....

Customer Service Associate

  • Albany, GA
  • 2 days ago
  • Albany, GA
  • 2 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Associate Job

  • Watkinsville, GA
  • 3 days ago
  • Watkinsville, GA
  • 3 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Associate

  • Brunswick, GA
  • 3 days ago
  • Brunswick, GA
  • 3 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Retail Customer Service Associate Part Time

  • East Point, GA
  • 5 days ago
  • East Point, GA
  • 5 days ago

service to members....

Client Service Representative, National Accounts

  • Atlanta, GA
  • 5 days ago
  • Atlanta, GA
  • 5 days ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Associate

  • Helena, GA
  • 6 days ago
  • Helena, GA
  • 6 days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Customer Service Associate - Morning Shift

  • Woodstock, GA
  • 6 days ago
  • Woodstock, GA
  • 6 days ago

As the name suggests, your main priority is to provide great customer service....

You can find out more about our retail banking roles here -. We are committed to responding to all candidates, regardless of the outcome of your application....

Demographic Data for Georgia

Moving to Georgia? Find some basic demographic data about Georgia below.


Local
National
10,712,033
252,498

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

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Salary for Customer Service Jobs in Georgia

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Georgia offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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