Customer Service Jobs in Norcross, GA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Sugar Hill, GA (16 miles from Norcross, GA)
- 2 hours ago
- Sugar Hill, GA (16 miles from Norcross, GA)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Atlanta, GA (16 miles from Norcross, GA)
- 5 hours ago
- Atlanta, GA (16 miles from Norcross, GA)
- 5 hours ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Retail Customer Service Associate
- Suwanee, GA (10 miles from Norcross, GA)
- 1 day ago
- Suwanee, GA (10 miles from Norcross, GA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Lawrenceville, GA (12 miles from Norcross, GA)
- 1 day ago
- Lawrenceville, GA (12 miles from Norcross, GA)
- 1 day ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Associate - Temporary
- Johns Creek, GA (10 miles from Norcross, GA)
- 2 days ago
- Johns Creek, GA (10 miles from Norcross, GA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Specialist (Teller)
- Buford, GA (16 miles from Norcross, GA)
- 2 days ago
- Buford, GA (16 miles from Norcross, GA)
- 2 days ago
Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....
Retail Customer Service Associate Part Time
- East Point, GA (24 miles from Norcross, GA)
- 5 days ago
- East Point, GA (24 miles from Norcross, GA)
- 5 days ago
service to members....
Client Service Representative, National Accounts
- Atlanta, GA (16 miles from Norcross, GA)
- 6 days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 6 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Associate - Morning Shift
- Woodstock, GA (18 miles from Norcross, GA)
- 7 days ago
- Woodstock, GA (18 miles from Norcross, GA)
- 7 days ago
As the name suggests, your main priority is to provide great customer service....
- Alpharetta, GA (14 miles from Norcross, GA)
- 7 days ago
- Alpharetta, GA (14 miles from Norcross, GA)
- 7 days ago
Tidewater is looking for the best talent in the greater Atlanta area, to join our growing Customer Service team....
- Sandy Springs, GA (11 miles from Norcross, GA)
- 8 days ago
- Sandy Springs, GA (11 miles from Norcross, GA)
- 8 days ago
service setting Familiarity with veterinary terminology, EMRs, and scheduling software Excellent verbal and written communication skills Strong organizational and multitasking ability in a fast-paced...
Customer Service Representative (Sr. Loan Consultant)
- Lawrenceville, GA (12 miles from Norcross, GA)
- 9 days ago
- Lawrenceville, GA (12 miles from Norcross, GA)
- 9 days ago
Ensure a high quality of customer service. All other duties as assigned....
- Kennesaw, GA (23 miles from Norcross, GA)
- 9 days ago
- Kennesaw, GA (23 miles from Norcross, GA)
- 9 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Online & Mobile Banking Rep Sr
- Atlanta, GA (16 miles from Norcross, GA)
- 10 days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 10 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Essential Job Responsibilities: Perform any and all duties as assigned by management to include; print and mail services, intelligent locker services, and other office services. Performs...
Demographic Data for Norcross, GA
Moving to Norcross, GA? Find some basic demographic data about Norcross, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norcross, GA
Highest Education Level
Customer Services in Norcross, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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