Customer Service Jobs in Mcdonough, GA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-13 of 13 Jobs

Customer Service Representative

  • Stone Mountain, GA (22 miles from Mcdonough, GA)
  • 30+ days ago
  • Stone Mountain, GA (22 miles from Mcdonough, GA)
  • 30+ days ago

As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Associate

  • Lithonia, GA (19 miles from Mcdonough, GA)
  • 4 days ago
  • Lithonia, GA (19 miles from Mcdonough, GA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Seasonal Jan thru Apr 25

  • McDonough, GA
  • 7 days ago
  • McDonough, GA
  • 7 days ago

Benefits: Flexible schedule Opportunity for advancement Training & development Jackson Hewitt Tax Service is hiring Customer Service Associates for the 2025 tax season in our McDonough, Stockbridge,...

Customer Service Associate Job

  • Loganville, GA (24 miles from Mcdonough, GA)
  • 10 days ago
  • Loganville, GA (24 miles from Mcdonough, GA)
  • 10 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Client Service Specialist (Teller)

  • Snellville, GA (21 miles from Mcdonough, GA)
  • 12 days ago
  • Snellville, GA (21 miles from Mcdonough, GA)
  • 12 days ago

Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....

Veterinary Client Service Representative

  • Decatur, GA (24 miles from Mcdonough, GA)
  • 13 days ago
  • Decatur, GA (24 miles from Mcdonough, GA)
  • 13 days ago

Employee should have experience in customer service leadership, have a strong work ethic, and have a warm personality. Experience in a specialty and/or emergency setting is preferred....

Customer Service Associate

  • Stonecrest, GA (13 miles from Mcdonough, GA)
  • 19 days ago
  • Stonecrest, GA (13 miles from Mcdonough, GA)
  • 19 days ago

The Customer Service Associate is critical in ensuring we meet that goal....

Customer Service Representative

  • Decatur, GA (24 miles from Mcdonough, GA)
  • 20 days ago
  • Decatur, GA (24 miles from Mcdonough, GA)
  • 20 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Loss Prevention Customer Service Associate

  • Lithonia, GA (19 miles from Mcdonough, GA)
  • 25 days ago
  • Lithonia, GA (19 miles from Mcdonough, GA)
  • 25 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Part Time - Outlet Customer Service Associate - Flexible

  • Morrow, GA (18 miles from Mcdonough, GA)
  • 25 days ago
  • Morrow, GA (18 miles from Mcdonough, GA)
  • 25 days ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Retail Customer Service Associate

  • McDonough, GA
  • 29 days ago
  • McDonough, GA
  • 29 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1765 Jonesboro Rd, Mcdonough, GA...

Retail Customer Service Associate

  • Morrow, GA (18 miles from Mcdonough, GA)
  • 29 days ago
  • Morrow, GA (18 miles from Mcdonough, GA)
  • 29 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7325 Jonesboro Rd, Morrow, GA 30260...

LP Customer Service Associate II

  • Decatur, GA (24 miles from Mcdonough, GA)
  • 90+ days ago
  • Decatur, GA (24 miles from Mcdonough, GA)
  • 90+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Mcdonough, GA

Moving to Mcdonough, GA? Find some basic demographic data about Mcdonough, GA below.


Local
National
111,727
2,221
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

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Salary for Customer Service Jobs in Mcdonough, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Mcdonough, GA offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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