Customer Service Jobs in Mcdonough, GA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-11 of 11 Jobs

Customer Service Associate

  • Jonesboro, GA (16 miles from Mcdonough, GA)
  • 8 hours ago
  • Jonesboro, GA (16 miles from Mcdonough, GA)
  • 8 hours ago

The Customer Service Associate will interact with the company's customers by addressing inquiries and resolving concerns....

Pharmacy Customer Service Associate

  • Griffin, GA (19 miles from Mcdonough, GA)
  • 1 day ago
  • Griffin, GA (19 miles from Mcdonough, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Riverdale, GA (21 miles from Mcdonough, GA)
  • 2 days ago
  • Riverdale, GA (21 miles from Mcdonough, GA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Specialist (Teller)

  • McDonough, GA
  • 10 days ago
  • McDonough, GA
  • 10 days ago

Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....

Sales & Customer Service Associate

  • Snellville, GA (21 miles from Mcdonough, GA)
  • 22 days ago
  • Snellville, GA (21 miles from Mcdonough, GA)
  • 22 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Associate Seasonal Jan thru Apr 25

  • McDonough, GA
  • 24 days ago
  • McDonough, GA
  • 24 days ago

Benefits: Flexible schedule Opportunity for advancement Training & development Jackson Hewitt Tax Service is hiring Customer Service Associates for the 2025 tax season in our McDonough, Stockbridge,...

LP Customer Service Associate II

  • Decatur, GA (24 miles from Mcdonough, GA)
  • 45+ days ago
  • Decatur, GA (24 miles from Mcdonough, GA)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Part Time - Customer Service Associate - Tool Rental - Flexible

  • McDonough, GA
  • 90+ days ago
  • McDonough, GA
  • 90+ days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Retail Customer Service Associate

  • McDonough, GA
  • 30+ days ago
  • McDonough, GA
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1765 Jonesboro Rd, Mcdonough, GA...

Client Service Specialist

  • Forest Park, GA (20 miles from Mcdonough, GA)
  • 45+ days ago
  • Forest Park, GA (20 miles from Mcdonough, GA)
  • 45+ days ago

Bilingual (English/Spanish) preferred; may be required, depending on location. 1+ year experience in Customer Service....

Customer Service Associate

  • Stonecrest, GA (13 miles from Mcdonough, GA)
  • 90+ days ago
  • Stonecrest, GA (13 miles from Mcdonough, GA)
  • 90+ days ago

The Customer Service Associate is critical in ensuring we meet that goal....

Demographic Data for Mcdonough, GA

Moving to Mcdonough, GA? Find some basic demographic data about Mcdonough, GA below.


Local
National
111,727
2,221
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

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Salary for Customer Service Jobs in Mcdonough, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Mcdonough, GA offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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