Customer Service Jobs in Kennesaw, GA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Atlanta, GA (23 miles from Kennesaw, GA)
- 5 hours ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 5 hours ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
- Cartersville, GA (17 miles from Kennesaw, GA)
- 1 day ago
- Cartersville, GA (17 miles from Kennesaw, GA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Johns Creek, GA (22 miles from Kennesaw, GA)
- 2 days ago
- Johns Creek, GA (22 miles from Kennesaw, GA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Atlanta, GA (23 miles from Kennesaw, GA)
- 2 days ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Client Service Representative, National Accounts
- Atlanta, GA (23 miles from Kennesaw, GA)
- 6 days ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 6 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Associate - Morning Shift
- Woodstock, GA (10 miles from Kennesaw, GA)
- 7 days ago
- Woodstock, GA (10 miles from Kennesaw, GA)
- 7 days ago
As the name suggests, your main priority is to provide great customer service....
Client Service Specialist (Teller)
- Douglasville, GA (21 miles from Kennesaw, GA)
- 7 days ago
- Douglasville, GA (21 miles from Kennesaw, GA)
- 7 days ago
Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....
- Alpharetta, GA (18 miles from Kennesaw, GA)
- 7 days ago
- Alpharetta, GA (18 miles from Kennesaw, GA)
- 7 days ago
Tidewater is looking for the best talent in the greater Atlanta area, to join our growing Customer Service team....
- Sandy Springs, GA (13 miles from Kennesaw, GA)
- 8 days ago
- Sandy Springs, GA (13 miles from Kennesaw, GA)
- 8 days ago
service setting Familiarity with veterinary terminology, EMRs, and scheduling software Excellent verbal and written communication skills Strong organizational and multitasking ability in a fast-paced...
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Online & Mobile Banking Rep Sr
- Atlanta, GA (23 miles from Kennesaw, GA)
- 10 days ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 10 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Customer Service Associate/Mail Clerk
- Norcross, GA (23 miles from Kennesaw, GA)
- 13 days ago
- Norcross, GA (23 miles from Kennesaw, GA)
- 13 days ago
Essential Job Responsibilities: Perform any and all duties as assigned by management to include; print and mail services, intelligent locker services, and other office services. Performs...
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Associate (Rotating Schedule)
- Peachtree Corners, GA (23 miles from Kennesaw, GA)
- 22 days ago
- Peachtree Corners, GA (23 miles from Kennesaw, GA)
- 22 days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Kennesaw, GA
Moving to Kennesaw, GA? Find some basic demographic data about Kennesaw, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kennesaw, GA
Highest Education Level
Customer Services in Kennesaw, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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