Customer Service Jobs in Gainesville, GA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Restaurant Image
- Dacula, GA (23 miles from Gainesville, GA)
- 4 hours ago
- Dacula, GA (23 miles from Gainesville, GA)
- 4 hours ago
As the name suggests, your main priority is to provide great customer service....
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
Pharmacy Customer Service Associate
- Commerce, GA (18 miles from Gainesville, GA)
- 4 days ago
- Commerce, GA (18 miles from Gainesville, GA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Oakwood, GA (9 miles from Gainesville, GA)
- 28 days ago
- Oakwood, GA (9 miles from Gainesville, GA)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3839 Mundy Mill Rd, Oakwood, GA...
Retail Customer Service Associate
- Buford, GA (18 miles from Gainesville, GA)
- 28 days ago
- Buford, GA (18 miles from Gainesville, GA)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3383 Buford Dr, Buford, GA 30519...
Customer Service Associate Job
- Flowery Branch, GA (11 miles from Gainesville, GA)
- 29 days ago
- Flowery Branch, GA (11 miles from Gainesville, GA)
- 29 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Associate Job Flowery Branch, GA
- Flowery Branch, GA (11 miles from Gainesville, GA)
- 30+ days ago
- Flowery Branch, GA (11 miles from Gainesville, GA)
- 30+ days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Client Service Specialist (Teller)
- Buford, GA (18 miles from Gainesville, GA)
- 45+ days ago
- Buford, GA (18 miles from Gainesville, GA)
- 45+ days ago
Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative (CSR)
- Oakwood, GA (9 miles from Gainesville, GA)
- 45+ days ago
- Oakwood, GA (9 miles from Gainesville, GA)
- 45+ days ago
Customer Service Representative (CSR) United Community (United) is in search of a CSR to join our team....
Customer Service Representative (Loan Consultant I)
- Gainesville, GA
- 60+ days ago
- Gainesville, GA
- 60+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Demographic Data for Gainesville, GA
Moving to Gainesville, GA? Find some basic demographic data about Gainesville, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gainesville, GA
Highest Education Level
Customer Services in Gainesville, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »