Customer Service Jobs in Dacula, GA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Sugar Hill, GA (13 miles from Dacula, GA)
- 2 hours ago
- Sugar Hill, GA (13 miles from Dacula, GA)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Suwanee, GA (13 miles from Dacula, GA)
- 1 day ago
- Suwanee, GA (13 miles from Dacula, GA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Lawrenceville, GA (6 miles from Dacula, GA)
- 1 day ago
- Lawrenceville, GA (6 miles from Dacula, GA)
- 1 day ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Associate - Temporary
- Johns Creek, GA (21 miles from Dacula, GA)
- 2 days ago
- Johns Creek, GA (21 miles from Dacula, GA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Specialist (Teller)
- Buford, GA (11 miles from Dacula, GA)
- 2 days ago
- Buford, GA (11 miles from Dacula, GA)
- 2 days ago
Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....
Customer Service Representative (Sr. Loan Consultant)
- Lawrenceville, GA (6 miles from Dacula, GA)
- 9 days ago
- Lawrenceville, GA (6 miles from Dacula, GA)
- 9 days ago
Ensure a high quality of customer service. All other duties as assigned....
Customer Service Representative (CSR)
- Oakwood, GA (13 miles from Dacula, GA)
- 10 days ago
- Oakwood, GA (13 miles from Dacula, GA)
- 10 days ago
Customer Service Representative (CSR) United Community (United) is in search of a CSR to join our team....
Customer Service Associate/Mail Clerk
- Norcross, GA (18 miles from Dacula, GA)
- 13 days ago
- Norcross, GA (18 miles from Dacula, GA)
- 13 days ago
Essential Job Responsibilities: Perform any and all duties as assigned by management to include; print and mail services, intelligent locker services, and other office services. Performs...
Parks Customer Service Associate - Part Time
- Flowery Branch, GA (13 miles from Dacula, GA)
- 20 days ago
- Flowery Branch, GA (13 miles from Dacula, GA)
- 20 days ago
When Assigned to Gatekeeping: Provides excellent customer service by greeting guests, and providing information to customer inquiries and requests....
Retail Customer Service Associate
- Tucker, GA (21 miles from Dacula, GA)
- 20 days ago
- Tucker, GA (21 miles from Dacula, GA)
- 20 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1940 Mountain Industrial Blvd, Tucker...
Customer Service Associate (Rotating Schedule)
- Peachtree Corners, GA (18 miles from Dacula, GA)
- 22 days ago
- Peachtree Corners, GA (18 miles from Dacula, GA)
- 22 days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
Sales & Customer Service Associate
- Snellville, GA (15 miles from Dacula, GA)
- 22 days ago
- Snellville, GA (15 miles from Dacula, GA)
- 22 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative (Loan Consultant I)
- Gainesville, GA (23 miles from Dacula, GA)
- 23 days ago
- Gainesville, GA (23 miles from Dacula, GA)
- 23 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
As the name suggests, your main priority is to provide great customer service....
Client Relations Specialist - Southeast Region - GA - On Site
- Duluth, GA (15 miles from Dacula, GA)
- 30+ days ago
- Duluth, GA (15 miles from Dacula, GA)
- 30+ days ago
service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...
Demographic Data for Dacula, GA
Moving to Dacula, GA? Find some basic demographic data about Dacula, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dacula, GA
Highest Education Level
Customer Services in Dacula, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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