Customer Service Jobs in Dacula, GA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 20 Jobs

Customer Service Associate

  • Sugar Hill, GA (13 miles from Dacula, GA)
  • 2 hours ago
  • Sugar Hill, GA (13 miles from Dacula, GA)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Suwanee, GA (13 miles from Dacula, GA)
  • 1 day ago
  • Suwanee, GA (13 miles from Dacula, GA)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Lawrenceville, GA (6 miles from Dacula, GA)
  • 1 day ago
  • Lawrenceville, GA (6 miles from Dacula, GA)
  • 1 day ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Associate - Temporary

  • Johns Creek, GA (21 miles from Dacula, GA)
  • 2 days ago
  • Johns Creek, GA (21 miles from Dacula, GA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Specialist (Teller)

  • Buford, GA (11 miles from Dacula, GA)
  • 2 days ago
  • Buford, GA (11 miles from Dacula, GA)
  • 2 days ago

Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....

Customer Service Representative (Sr. Loan Consultant)

  • Lawrenceville, GA (6 miles from Dacula, GA)
  • 9 days ago
  • Lawrenceville, GA (6 miles from Dacula, GA)
  • 9 days ago

Ensure a high quality of customer service. All other duties as assigned....

Customer Service Representative (CSR)

  • Oakwood, GA (13 miles from Dacula, GA)
  • 10 days ago
  • Oakwood, GA (13 miles from Dacula, GA)
  • 10 days ago

Customer Service Representative (CSR) United Community (United) is in search of a CSR to join our team....

Customer Service Associate/Mail Clerk

  • Norcross, GA (18 miles from Dacula, GA)
  • 13 days ago
  • Norcross, GA (18 miles from Dacula, GA)
  • 13 days ago

Essential Job Responsibilities: Perform any and all duties as assigned by management to include; print and mail services, intelligent locker services, and other office services. Performs...

Parks Customer Service Associate - Part Time

  • Flowery Branch, GA (13 miles from Dacula, GA)
  • 20 days ago
  • Flowery Branch, GA (13 miles from Dacula, GA)
  • 20 days ago

When Assigned to Gatekeeping: Provides excellent customer service by greeting guests, and providing information to customer inquiries and requests....

Retail Customer Service Associate

  • Tucker, GA (21 miles from Dacula, GA)
  • 20 days ago
  • Tucker, GA (21 miles from Dacula, GA)
  • 20 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1940 Mountain Industrial Blvd, Tucker...

Customer Service Associate (Rotating Schedule)

  • Peachtree Corners, GA (18 miles from Dacula, GA)
  • 22 days ago
  • Peachtree Corners, GA (18 miles from Dacula, GA)
  • 22 days ago

Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...

Sales & Customer Service Associate

  • Snellville, GA (15 miles from Dacula, GA)
  • 22 days ago
  • Snellville, GA (15 miles from Dacula, GA)
  • 22 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative (Loan Consultant I)

  • Gainesville, GA (23 miles from Dacula, GA)
  • 23 days ago
  • Gainesville, GA (23 miles from Dacula, GA)
  • 23 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Associate - Restaurant Image

  • Dacula, GA
  • 28 days ago
  • Dacula, GA
  • 28 days ago

As the name suggests, your main priority is to provide great customer service....

Client Relations Specialist - Southeast Region - GA - On Site

  • Duluth, GA (15 miles from Dacula, GA)
  • 30+ days ago
  • Duluth, GA (15 miles from Dacula, GA)
  • 30+ days ago

service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...

Demographic Data for Dacula, GA

Moving to Dacula, GA? Find some basic demographic data about Dacula, GA below.


Local
National
50,761
935
Medium

Customer Service Online Courses and Training Opportunities

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Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
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Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

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Salary for Customer Service Jobs in Dacula, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Dacula, GA offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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