Customer Service Jobs in Buford, GA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Sugar Hill, GA (2 miles from Buford, GA)
- 2 hours ago
- Sugar Hill, GA (2 miles from Buford, GA)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Suwanee, GA (5 miles from Buford, GA)
- 1 day ago
- Suwanee, GA (5 miles from Buford, GA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Lawrenceville, GA (10 miles from Buford, GA)
- 1 day ago
- Lawrenceville, GA (10 miles from Buford, GA)
- 1 day ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Associate - Temporary
- Johns Creek, GA (12 miles from Buford, GA)
- 2 days ago
- Johns Creek, GA (12 miles from Buford, GA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....
- Alpharetta, GA (16 miles from Buford, GA)
- 7 days ago
- Alpharetta, GA (16 miles from Buford, GA)
- 7 days ago
Tidewater is looking for the best talent in the greater Atlanta area, to join our growing Customer Service team....
Customer Service Representative (Sr. Loan Consultant)
- Lawrenceville, GA (10 miles from Buford, GA)
- 9 days ago
- Lawrenceville, GA (10 miles from Buford, GA)
- 9 days ago
Ensure a high quality of customer service. All other duties as assigned....
Customer Service Representative (CSR)
- Oakwood, GA (10 miles from Buford, GA)
- 10 days ago
- Oakwood, GA (10 miles from Buford, GA)
- 10 days ago
Customer Service Representative (CSR) United Community (United) is in search of a CSR to join our team....
Customer Service Associate/Mail Clerk
- Norcross, GA (16 miles from Buford, GA)
- 13 days ago
- Norcross, GA (16 miles from Buford, GA)
- 13 days ago
Essential Job Responsibilities: Perform any and all duties as assigned by management to include; print and mail services, intelligent locker services, and other office services. Performs...
Parks Customer Service Associate - Part Time
- Flowery Branch, GA (6 miles from Buford, GA)
- 20 days ago
- Flowery Branch, GA (6 miles from Buford, GA)
- 20 days ago
When Assigned to Gatekeeping: Provides excellent customer service by greeting guests, and providing information to customer inquiries and requests....
Retail Customer Service Associate
- Tucker, GA (20 miles from Buford, GA)
- 20 days ago
- Tucker, GA (20 miles from Buford, GA)
- 20 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1940 Mountain Industrial Blvd, Tucker...
Customer Service Associate (Rotating Schedule)
- Peachtree Corners, GA (16 miles from Buford, GA)
- 22 days ago
- Peachtree Corners, GA (16 miles from Buford, GA)
- 22 days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
- Roswell, GA (21 miles from Buford, GA)
- 22 days ago
- Roswell, GA (21 miles from Buford, GA)
- 22 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Sales & Customer Service Associate
- Snellville, GA (21 miles from Buford, GA)
- 22 days ago
- Snellville, GA (21 miles from Buford, GA)
- 22 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative (Loan Consultant I)
- Gainesville, GA (18 miles from Buford, GA)
- 23 days ago
- Gainesville, GA (18 miles from Buford, GA)
- 23 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Demographic Data for Buford, GA
Moving to Buford, GA? Find some basic demographic data about Buford, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Buford, GA
Highest Education Level
Customer Services in Buford, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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