Customer Service Jobs in Atlanta, GA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Representative
- Stone Mountain, GA (11 miles from Atlanta, GA)
- 30+ days ago
- Stone Mountain, GA (11 miles from Atlanta, GA)
- 30+ days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Retail Customer Service Associate
- Kennesaw, GA (23 miles from Atlanta, GA)
- 2 days ago
- Kennesaw, GA (23 miles from Atlanta, GA)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Pharmacy Customer Service Associate
- Brookhaven, GA (9 miles from Atlanta, GA)
- 3 days ago
- Brookhaven, GA (9 miles from Atlanta, GA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Fayetteville, GA (19 miles from Atlanta, GA)
- 3 days ago
- Fayetteville, GA (19 miles from Atlanta, GA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Kennesaw, GA (23 miles from Atlanta, GA)
- 5 days ago
- Kennesaw, GA (23 miles from Atlanta, GA)
- 5 days ago
The Customer Service Associate is critical in ensuring we meet that goal....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Commercial Insurance Client Service Specialist
- Fayetteville, GA (19 miles from Atlanta, GA)
- 10 days ago
- Fayetteville, GA (19 miles from Atlanta, GA)
- 10 days ago
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11,000 of the industrys brightest...
Retail Customer Service Associate
- Tucker, GA (12 miles from Atlanta, GA)
- 10 days ago
- Tucker, GA (12 miles from Atlanta, GA)
- 10 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1940 Mountain Industrial Blvd, Tucker...
Customer Service Associate - Temporary
- Norcross, GA (16 miles from Atlanta, GA)
- 11 days ago
- Norcross, GA (16 miles from Atlanta, GA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Tax and Wealth Planning Client Service Specialist (Legal Administrative Assistant)
- Atlanta, GA
- 11 days ago
- Atlanta, GA
- 11 days ago
Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts....
Client Service Specialist - Employee Benefits
- Peachtree Corners, GA (16 miles from Atlanta, GA)
- 12 days ago
- Peachtree Corners, GA (16 miles from Atlanta, GA)
- 12 days ago
Minimum of 3+ years' experience in Customer Service. Bilingual (English/Spanish) preferred; may be required, depending on location. Life, Health and Accident insurance experience preferred....
- Chamblee, GA (11 miles from Atlanta, GA)
- 12 days ago
- Chamblee, GA (11 miles from Atlanta, GA)
- 12 days ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
Client Service Specialist (Teller)
- Snellville, GA (20 miles from Atlanta, GA)
- 12 days ago
- Snellville, GA (20 miles from Atlanta, GA)
- 12 days ago
Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....
Retail Loss Prevention Customer Service Associate II
- Dunwoody, GA (16 miles from Atlanta, GA)
- 12 days ago
- Dunwoody, GA (16 miles from Atlanta, GA)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Veterinary Client Service Representative
- Decatur, GA (5 miles from Atlanta, GA)
- 13 days ago
- Decatur, GA (5 miles from Atlanta, GA)
- 13 days ago
Employee should have experience in customer service leadership, have a strong work ethic, and have a warm personality. Experience in a specialty and/or emergency setting is preferred....
Demographic Data for Atlanta, GA
Moving to Atlanta, GA? Find some basic demographic data about Atlanta, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Atlanta, GA
Highest Education Level
Customer Services in Atlanta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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