Customer Service Jobs in Alpharetta, GA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Representative
- Stone Mountain, GA (24 miles from Alpharetta, GA)
- 30+ days ago
- Stone Mountain, GA (24 miles from Alpharetta, GA)
- 30+ days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Associate - Temporary
- Canton, GA (15 miles from Alpharetta, GA)
- 1 hour ago
- Canton, GA (15 miles from Alpharetta, GA)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Pharmacy Customer Service Associate
- Brookhaven, GA (17 miles from Alpharetta, GA)
- 2 days ago
- Brookhaven, GA (17 miles from Alpharetta, GA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Woodstock, GA (8 miles from Alpharetta, GA)
- 2 days ago
- Woodstock, GA (8 miles from Alpharetta, GA)
- 2 days ago
Superior Irrigation Landscape, a partner of Heritage Landscape is seeking a self-motivated, customer service-oriented individual for a Customer Service Associate/Counter Sales role....
- Kennesaw, GA (18 miles from Alpharetta, GA)
- 4 days ago
- Kennesaw, GA (18 miles from Alpharetta, GA)
- 4 days ago
The Customer Service Associate is critical in ensuring we meet that goal....
- Sandy Springs, GA (14 miles from Alpharetta, GA)
- 9 days ago
- Sandy Springs, GA (14 miles from Alpharetta, GA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Tucker, GA (19 miles from Alpharetta, GA)
- 9 days ago
- Tucker, GA (19 miles from Alpharetta, GA)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1940 Mountain Industrial Blvd, Tucker...
Client Service Specialist - Employee Benefits
- Peachtree Corners, GA (14 miles from Alpharetta, GA)
- 11 days ago
- Peachtree Corners, GA (14 miles from Alpharetta, GA)
- 11 days ago
Minimum of 3+ years' experience in Customer Service. Bilingual (English/Spanish) preferred; may be required, depending on location. Life, Health and Accident insurance experience preferred....
- Chamblee, GA (16 miles from Alpharetta, GA)
- 11 days ago
- Chamblee, GA (16 miles from Alpharetta, GA)
- 11 days ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
Retail Loss Prevention Customer Service Associate II
- Dunwoody, GA (10 miles from Alpharetta, GA)
- 11 days ago
- Dunwoody, GA (10 miles from Alpharetta, GA)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Veterinary Client Service Representative
- Decatur, GA (24 miles from Alpharetta, GA)
- 12 days ago
- Decatur, GA (24 miles from Alpharetta, GA)
- 12 days ago
Employee should have experience in customer service leadership, have a strong work ethic, and have a warm personality. Experience in a specialty and/or emergency setting is preferred....
- Duluth, GA (12 miles from Alpharetta, GA)
- 16 days ago
- Duluth, GA (12 miles from Alpharetta, GA)
- 16 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
- Kennesaw, GA (18 miles from Alpharetta, GA)
- 17 days ago
- Kennesaw, GA (18 miles from Alpharetta, GA)
- 17 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative
- Decatur, GA (24 miles from Alpharetta, GA)
- 19 days ago
- Decatur, GA (24 miles from Alpharetta, GA)
- 19 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Demographic Data for Alpharetta, GA
Moving to Alpharetta, GA? Find some basic demographic data about Alpharetta, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Alpharetta, GA
Highest Education Level
Customer Services in Alpharetta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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