Customer Service Jobs in West Palm Beach, FL

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 21 Jobs

Customer Service Associate

  • West Delray Beach, FL (19 miles from West Palm Beach, FL)
  • 15 hours ago
  • West Delray Beach, FL (19 miles from West Palm Beach, FL)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

  • Royal Palm Beach, FL (8 miles from West Palm Beach, FL)
  • 19 hours ago
  • Royal Palm Beach, FL (8 miles from West Palm Beach, FL)
  • 19 hours ago

Providing outstanding customer service....

Customer Service Associate - Temporary

  • Boca Raton, FL (24 miles from West Palm Beach, FL)
  • 2 days ago
  • Boca Raton, FL (24 miles from West Palm Beach, FL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Loxahatchee, FL (22 miles from West Palm Beach, FL)
  • 3 days ago
  • Loxahatchee, FL (22 miles from West Palm Beach, FL)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Delray Beach, FL (18 miles from West Palm Beach, FL)
  • 5 days ago
  • Delray Beach, FL (18 miles from West Palm Beach, FL)
  • 5 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Pharmacy Customer Service Associate

  • Gulf Stream, FL (17 miles from West Palm Beach, FL)
  • 8 days ago
  • Gulf Stream, FL (17 miles from West Palm Beach, FL)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Veterinary Client Service Representative, PERC

  • Riviera Beach, FL (5 miles from West Palm Beach, FL)
  • 8 days ago
  • Riviera Beach, FL (5 miles from West Palm Beach, FL)
  • 8 days ago

As a Client Service Representative, your responsibilities will include but not be limited to: Promoting and maintaining exceptional customer service. Handling busy, multi-line phone system....

Mortgage Sales Consultant

  • Wellington, FL (8 miles from West Palm Beach, FL)
  • 11 days ago
  • Wellington, FL (8 miles from West Palm Beach, FL)
  • 11 days ago

About this role: Wells Fargo is seeking a Mortgage Retail Sales Consultant (SAFE) in Consumer Lending as part of Home Lending....

Client Service Representative

  • Greenacres, FL (6 miles from West Palm Beach, FL)
  • 18 days ago
  • Greenacres, FL (6 miles from West Palm Beach, FL)
  • 18 days ago

ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...

Customer Service Associate - Restaurant Image

  • Boynton Beach, FL (13 miles from West Palm Beach, FL)
  • 18 days ago
  • Boynton Beach, FL (13 miles from West Palm Beach, FL)
  • 18 days ago

As the name suggests, your main priority is to provide great customer service....

LP Customer Service Associate II

  • Lake Worth, FL (6 miles from West Palm Beach, FL)
  • 19 days ago
  • Lake Worth, FL (6 miles from West Palm Beach, FL)
  • 19 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate FT

  • Lantana, FL (10 miles from West Palm Beach, FL)
  • 19 days ago
  • Lantana, FL (10 miles from West Palm Beach, FL)
  • 19 days ago

Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...

Client Service Representative

  • Riviera Beach, FL (5 miles from West Palm Beach, FL)
  • 22 days ago
  • Riviera Beach, FL (5 miles from West Palm Beach, FL)
  • 22 days ago

telecommunications customer service capacity, with at least 6 months preparing documentation....

Commercial Banker

  • Jupiter, FL (15 miles from West Palm Beach, FL)
  • 27 days ago
  • Jupiter, FL (15 miles from West Palm Beach, FL)
  • 27 days ago

Qualifications Bachelor's degree with a minimum of 6 years experience in business or commercial lending, credit or business development....

Retail Customer Service Associate

  • West Palm Beach, FL
  • 29 days ago
  • West Palm Beach, FL
  • 29 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4295 45Th St, West Palm Beach, FL...

Demographic Data for West Palm Beach, FL

Moving to West Palm Beach, FL? Find some basic demographic data about West Palm Beach, FL below.


Local
National
384,586
13,067
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in West Palm Beach, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in West Palm Beach, FL offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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