Customer Service Jobs in West Palm Beach, FL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Boynton Beach, FL (13 miles from West Palm Beach, FL)
- 16 hours ago
- Boynton Beach, FL (13 miles from West Palm Beach, FL)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- West Delray Beach, FL (19 miles from West Palm Beach, FL)
- 16 hours ago
- West Delray Beach, FL (19 miles from West Palm Beach, FL)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- West Palm Beach, FL
- 19 hours ago
- West Palm Beach, FL
- 19 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Lead Customer Service Associate Job
- Lake Worth, FL (6 miles from West Palm Beach, FL)
- 4 days ago
- Lake Worth, FL (6 miles from West Palm Beach, FL)
- 4 days ago
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Customer Service Associate Job
- Lake Worth, FL (6 miles from West Palm Beach, FL)
- 4 days ago
- Lake Worth, FL (6 miles from West Palm Beach, FL)
- 4 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Client Relations Specialist (Legal)
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 6 days ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 6 days ago
service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...
Customer Service Associate - Temporary
- Lantana, FL (10 miles from West Palm Beach, FL)
- 7 days ago
- Lantana, FL (10 miles from West Palm Beach, FL)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Legal Client Relations Specialist
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 8 days ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 8 days ago
service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...
Customer Service Associate Job Boynton Beach, FL
- Boynton Beach, FL (13 miles from West Palm Beach, FL)
- 9 days ago
- Boynton Beach, FL (13 miles from West Palm Beach, FL)
- 9 days ago
Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
- Royal Palm Beach, FL (8 miles from West Palm Beach, FL)
- 10 days ago
- Royal Palm Beach, FL (8 miles from West Palm Beach, FL)
- 10 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative - Delray Branch (Delray Beach, FL)
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 15 days ago
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 15 days ago
Working in a team environment, the Personal Banker/Customer Service Representative will work in a Retail Branch location assisting customers with banking transactions on the Platform, in the Teller...
Retail Loss Prevention Customer Service Associate II
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 23 days ago
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 23 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Nights/Weekends
- Boynton Beach, FL (13 miles from West Palm Beach, FL)
- 30+ days ago
- Boynton Beach, FL (13 miles from West Palm Beach, FL)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for West Palm Beach, FL
Moving to West Palm Beach, FL? Find some basic demographic data about West Palm Beach, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in West Palm Beach, FL
Highest Education Level
Customer Services in West Palm Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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