Customer Service Jobs in Miami, FL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Hialeah, FL (7 miles from Miami, FL)
- 3 hours ago
- Hialeah, FL (7 miles from Miami, FL)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Miramar, FL (15 miles from Miami, FL)
- 3 hours ago
- Miramar, FL (15 miles from Miami, FL)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Dania, FL (20 miles from Miami, FL)
- 16 hours ago
- Dania, FL (20 miles from Miami, FL)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Cash management Treasury services Portuguese Portugal client service customer service bank Teller payment card service card services...
Customer Service background desirable but not required. Typing skills required....
- West Miami, FL (7 miles from Miami, FL)
- 2 days ago
- West Miami, FL (7 miles from Miami, FL)
- 2 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Hialeah Gardens, FL (11 miles from Miami, FL)
- 2 days ago
- Hialeah Gardens, FL (11 miles from Miami, FL)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
The Impact You Will Have Every Day: Provide elevated customer service while being attentive to client & patient needs Identify and work compassionately with clients in various emotional states Provide...
Banking Customer Service Representative - Onsite
- Davie, FL (21 miles from Miami, FL)
- 3 days ago
- Davie, FL (21 miles from Miami, FL)
- 3 days ago
All Teleperformance USA Jobs Banking Customer Service Representative - Onsite - Full Time Teleperformance USA - Davie, FL Posted on 06/05/25 (Ref: FLOxsXmEEW) Category : Customer Service/Support About...
service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...
Remote WorkMiami Community Mortgage Sales Consultant (SAFE)
- Miami Shores, FL (5 miles from Miami, FL)
- 3 days ago
- Miami Shores, FL (5 miles from Miami, FL)
- 3 days ago
About this role:Wells Fargo is seeking a Community Mortgage Bank Sales Consultant (SAFE) in Consumer Lending as part of Home Lending....
Sales & Customer Service Associate
- Davie, FL (21 miles from Miami, FL)
- 3 days ago
- Davie, FL (21 miles from Miami, FL)
- 3 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 4 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 4 days ago
Acts as the client's advocate in securing suitable credit and cross-selling products and services. Structures and completes secured and unsecured business loans....
Customer Service Associate, Electronics
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 4 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 4 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Demographic Data for Miami, FL
Moving to Miami, FL? Find some basic demographic data about Miami, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Miami, FL
Highest Education Level
Customer Services in Miami, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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