Customer Service Jobs in Fort Lauderdale, FL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Davie, FL (3 miles from Fort Lauderdale, FL)
- 3 hours ago
- Davie, FL (3 miles from Fort Lauderdale, FL)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- West Delray Beach, FL (23 miles from Fort Lauderdale, FL)
- 16 hours ago
- West Delray Beach, FL (23 miles from Fort Lauderdale, FL)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 16 hours ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Pembroke Park, FL (7 miles from Fort Lauderdale, FL)
- 1 day ago
- Pembroke Park, FL (7 miles from Fort Lauderdale, FL)
- 1 day ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Customer Service Associate, Electronics
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 1 day ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 1 day ago
The Customer Service Associate, Electronics will provide excellent service to customers in a timely, courteous, and friendly fashion....
Retail Customer Service Associate
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 2 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Lead Retail Customer Service Associate
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 2 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 2 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
- Coconut Creek, FL (10 miles from Fort Lauderdale, FL)
- 2 days ago
- Coconut Creek, FL (10 miles from Fort Lauderdale, FL)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Client Service Specialist (Teller)
- Aventura, FL (12 miles from Fort Lauderdale, FL)
- 2 days ago
- Aventura, FL (12 miles from Fort Lauderdale, FL)
- 2 days ago
Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....
- Hollywood, FL (7 miles from Fort Lauderdale, FL)
- 3 days ago
- Hollywood, FL (7 miles from Fort Lauderdale, FL)
- 3 days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Veterinary Client Service Representative
- Deerfield Beach, FL (13 miles from Fort Lauderdale, FL)
- 3 days ago
- Deerfield Beach, FL (13 miles from Fort Lauderdale, FL)
- 3 days ago
VEI Deerfield Beach is currently seeking an experienced Client Service Representative/Receptionist for our ophthalmology specialty clinic located in Deerfield Beach, FL. The Client Service...
Client Relations Specialist (Legal)
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 6 days ago
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 6 days ago
service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...
Client Service Representative, National Accounts
- Fort Lauderdale, FL
- 6 days ago
- Fort Lauderdale, FL
- 6 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 6 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 6 days ago
The Customer Service Associate of Electronics will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service Representative
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 7 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 7 days ago
loans, check cashing, prepaid debit cards, money transfers, bill payments, and money orders....
Demographic Data for Fort Lauderdale, FL
Moving to Fort Lauderdale, FL? Find some basic demographic data about Fort Lauderdale, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fort Lauderdale, FL
Highest Education Level
Customer Services in Fort Lauderdale, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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