Customer Service Jobs in Boca Raton, FL

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 35 Jobs

Customer Service Associate

  • Davie, FL (19 miles from Boca Raton, FL)
  • 2 hours ago
  • Davie, FL (19 miles from Boca Raton, FL)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • West Delray Beach, FL (9 miles from Boca Raton, FL)
  • 16 hours ago
  • West Delray Beach, FL (9 miles from Boca Raton, FL)
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

  • West Palm Beach, FL (24 miles from Boca Raton, FL)
  • 19 hours ago
  • West Palm Beach, FL (24 miles from Boca Raton, FL)
  • 19 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Associate - Temporary

  • Hillsboro Beach, FL (7 miles from Boca Raton, FL)
  • 23 hours ago
  • Hillsboro Beach, FL (7 miles from Boca Raton, FL)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Pembroke Park, FL (24 miles from Boca Raton, FL)
  • 1 day ago
  • Pembroke Park, FL (24 miles from Boca Raton, FL)
  • 1 day ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Lead Retail Customer Service Associate

  • Hollywood, FL (23 miles from Boca Raton, FL)
  • 2 days ago
  • Hollywood, FL (23 miles from Boca Raton, FL)
  • 2 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Associate

  • Coconut Creek, FL (10 miles from Boca Raton, FL)
  • 2 days ago
  • Coconut Creek, FL (10 miles from Boca Raton, FL)
  • 2 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • West Palm Beach, FL (24 miles from Boca Raton, FL)
  • 2 days ago
  • West Palm Beach, FL (24 miles from Boca Raton, FL)
  • 2 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Associate

  • Hollywood, FL (23 miles from Boca Raton, FL)
  • 3 days ago
  • Hollywood, FL (23 miles from Boca Raton, FL)
  • 3 days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Veterinary Client Service Representative

  • Deerfield Beach, FL (3 miles from Boca Raton, FL)
  • 3 days ago
  • Deerfield Beach, FL (3 miles from Boca Raton, FL)
  • 3 days ago

VEI Deerfield Beach is currently seeking an experienced Client Service Representative/Receptionist for our ophthalmology specialty clinic located in Deerfield Beach, FL. The Client Service...

Lead Customer Service Associate Job

  • Lake Worth, FL (18 miles from Boca Raton, FL)
  • 4 days ago
  • Lake Worth, FL (18 miles from Boca Raton, FL)
  • 4 days ago

Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...

Customer Service Associate Job

  • Lake Worth, FL (18 miles from Boca Raton, FL)
  • 4 days ago
  • Lake Worth, FL (18 miles from Boca Raton, FL)
  • 4 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Retail Customer Service Associate

  • Hollywood, FL (23 miles from Boca Raton, FL)
  • 5 days ago
  • Hollywood, FL (23 miles from Boca Raton, FL)
  • 5 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Client Relations Specialist (Legal)

  • Boca Raton, FL
  • 6 days ago
  • Boca Raton, FL
  • 6 days ago

service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...

Client Service Representative, National Accounts

  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 6 days ago
  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 6 days ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Demographic Data for Boca Raton, FL

Moving to Boca Raton, FL? Find some basic demographic data about Boca Raton, FL below.


Local
National
236,639
12,255
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

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Salary for Customer Service Jobs in Boca Raton, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Boca Raton, FL offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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