Customer Service Jobs in Lewes, DE
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Laurel, DE (24 miles from Lewes, DE)
- 17 hours ago
- Laurel, DE (24 miles from Lewes, DE)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Selbyville, DE (17 miles from Lewes, DE)
- 13 days ago
- Selbyville, DE (17 miles from Lewes, DE)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Millsboro, DE (12 miles from Lewes, DE)
- 14 days ago
- Millsboro, DE (12 miles from Lewes, DE)
- 14 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
- Bridgeville, DE (23 miles from Lewes, DE)
- 22 days ago
- Bridgeville, DE (23 miles from Lewes, DE)
- 22 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
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Loss Prevention Customer Service Associate
- Rehoboth Beach, DE (4 miles from Lewes, DE)
- 30+ days ago
- Rehoboth Beach, DE (4 miles from Lewes, DE)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate- J1 Students Only
- Ocean City, MD (23 miles from Lewes, DE)
- 45+ days ago
- Ocean City, MD (23 miles from Lewes, DE)
- 45+ days ago
Royal Farms Customer Service Associate- J1 Students Only in Ocean City , Maryland Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion...
Demographic Data for Lewes, DE
Moving to Lewes, DE? Find some basic demographic data about Lewes, DE below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lewes, DE
Highest Education Level
Customer Services in Lewes, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- Commercial Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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