Customer Service Jobs in Thornton, CO

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 26 Jobs

Pharmacy Customer Service Associate

  • Lakewood, CO (14 miles from Thornton, CO)
  • 1 day ago
  • Lakewood, CO (14 miles from Thornton, CO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Thornton, CO
  • 1 day ago
  • Thornton, CO
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative, National Accounts

  • Greenwood Village, CO (11 miles from Thornton, CO)
  • 6 days ago
  • Greenwood Village, CO (11 miles from Thornton, CO)
  • 6 days ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Veterinary Assistant/Client Service Representative - Mesa Veterinary Hospital

  • Golden, CO (14 miles from Thornton, CO)
  • 6 days ago
  • Golden, CO (14 miles from Thornton, CO)
  • 6 days ago

You will be able to utilize your skills in animal restraint, medical terminology, and customer service....

Financial Customer Service Representative

  • Englewood, CO (11 miles from Thornton, CO)
  • 8 days ago
  • Englewood, CO (11 miles from Thornton, CO)
  • 8 days ago

Responsible for processing consumer loans for three partner credit unions Interacts with members by phone as they support various inquiries with the goal of finalizing details for funding Interact...

Client Service Representative

  • Littleton, CO (15 miles from Thornton, CO)
  • 9 days ago
  • Littleton, CO (15 miles from Thornton, CO)
  • 9 days ago

ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Liaison between client and medical team Scheduling...

Client Service Representative

  • Highlands Ranch, CO (19 miles from Thornton, CO)
  • 9 days ago
  • Highlands Ranch, CO (19 miles from Thornton, CO)
  • 9 days ago

ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Liaison between client and medical team Scheduling...

Customer Service Associate - Temporary

  • Highlands Ranch, CO (19 miles from Thornton, CO)
  • 10 days ago
  • Highlands Ranch, CO (19 miles from Thornton, CO)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Online & Mobile Banking Rep Sr

  • Denver, CO (12 miles from Thornton, CO)
  • 11 days ago
  • Denver, CO (12 miles from Thornton, CO)
  • 11 days ago

. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...

Retail Customer Service Associate

  • Highlands Ranch, CO (19 miles from Thornton, CO)
  • 13 days ago
  • Highlands Ranch, CO (19 miles from Thornton, CO)
  • 13 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Veterinary Client Service Representative - Lead

  • Englewood, CO (11 miles from Thornton, CO)
  • 13 days ago
  • Englewood, CO (11 miles from Thornton, CO)
  • 13 days ago

Experience & Skills Requirements: Customer service experience and 2 years' experience in veterinary medicine are highly preferred Great communication skills - Team oriented with an ability to collaborate...

Veterinary Client Service Representative

  • Englewood, CO (11 miles from Thornton, CO)
  • 14 days ago
  • Englewood, CO (11 miles from Thornton, CO)
  • 14 days ago

Experience & Skills Requirements: Customer service experience and 2 years experience in veterinary medicine are highly preferred Great communication skills - Team oriented with an ability to collaborate...

Sales & Customer Service Associate

  • Lakewood, CO (14 miles from Thornton, CO)
  • 21 days ago
  • Lakewood, CO (14 miles from Thornton, CO)
  • 21 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Client Service Specialist

  • Denver, CO (12 miles from Thornton, CO)
  • 21 days ago
  • Denver, CO (12 miles from Thornton, CO)
  • 21 days ago

Work Experience: 2 years of customer service experience required....

Retail Customer Service Associate

  • Longmont, CO (24 miles from Thornton, CO)
  • 21 days ago
  • Longmont, CO (24 miles from Thornton, CO)
  • 21 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1200 E Eisenhower Blvd, Loveland...

Demographic Data for Thornton, CO

Moving to Thornton, CO? Find some basic demographic data about Thornton, CO below.


Local
National
5,773,997
178,799

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

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Salary for Customer Service Jobs in Thornton, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Thornton, CO offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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