Customer Service Jobs in San Diego, CA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 20 Jobs

Customer Service Associate

  • Poway, CA (21 miles from San Diego, CA)
  • 5 days ago
  • Poway, CA (21 miles from San Diego, CA)
  • 5 days ago

Were looking for Customer Service Professionals for our San Diego, CA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Retail Customer Service Associate

  • San Diego, CA
  • 12 hours ago
  • San Diego, CA
  • 12 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Veterinary Client Service Representative

  • La Mesa, CA (10 miles from San Diego, CA)
  • 1 day ago
  • La Mesa, CA (10 miles from San Diego, CA)
  • 1 day ago

We are a busy emergency/specialty hospital that takes pride in providing the best customer service and veterinary medicine in the county!...

Pharmacy Customer Service Associate

  • Encinitas, CA (22 miles from San Diego, CA)
  • 2 days ago
  • Encinitas, CA (22 miles from San Diego, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Coronado, CA (3 miles from San Diego, CA)
  • 3 days ago
  • Coronado, CA (3 miles from San Diego, CA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Encinitas, CA (22 miles from San Diego, CA)
  • 4 days ago
  • Encinitas, CA (22 miles from San Diego, CA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • San Diego, CA
  • 4 days ago
  • San Diego, CA
  • 4 days ago

Origination Systems (LOS) such as Calyx Point and Ellie Mae Proficiency with computer systems including MS Office (Word, Excel, and Outlook) and Internet browsers Plaza is an EEOC employer and follows...

Commercial Banker

  • San Diego, CA
  • 6 days ago
  • San Diego, CA
  • 6 days ago

-Leverage your network to engage with local business owners and companies to develop business lending opportunities....

Veterinary Client Service Representative - Emergency

  • La Mesa, CA (10 miles from San Diego, CA)
  • 6 days ago
  • La Mesa, CA (10 miles from San Diego, CA)
  • 6 days ago

Veterinary Client Service Representative - Emergency Day Shift/Swing Shift, Full - Time La Mesa, California Pet Emergency and Specialty East County is looking for an ExperiencedVeterinary Client...

Client Service Representative

  • Rancho Santa Fe, CA (21 miles from San Diego, CA)
  • 7 days ago
  • Rancho Santa Fe, CA (21 miles from San Diego, CA)
  • 7 days ago

These are skills that our Customer Service Representatives gain and refine with each client/visitor interaction....

Front Desk Sales & Customer Service Associate

  • San Diego, CA
  • 16 days ago
  • San Diego, CA
  • 16 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Lead Sales & Customer Service Associate

  • Encinitas, CA (22 miles from San Diego, CA)
  • 22 days ago
  • Encinitas, CA (22 miles from San Diego, CA)
  • 22 days ago

service skills....

Retail Loss Prevention Customer Service Associate II

  • La Jolla, CA (10 miles from San Diego, CA)
  • 23 days ago
  • La Jolla, CA (10 miles from San Diego, CA)
  • 23 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Service Specialist

  • San Diego, CA
  • 30+ days ago
  • San Diego, CA
  • 30+ days ago

Two to Five years of job related experience Financial services industry required Prior experience working in an office environment with a customer service focus helpful Notary designation a plus Eligible...

Customer Service Associate

  • San Diego, CA
  • 30+ days ago
  • San Diego, CA
  • 30+ days ago

Promotes and cross-sells other establishment products and services as appropriate to customer requirements. 14. Generates new business to assist in meeting establishment profitability goals 15....

Demographic Data for San Diego, CA

Moving to San Diego, CA? Find some basic demographic data about San Diego, CA below.


Local
National
1,325,823
41,125
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in San Diego, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in San Diego, CA offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »