Customer Service Jobs in Roseville, CA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 21 Jobs

Customer Service Representative

  • Sacramento, CA (16 miles from Roseville, CA)
  • 9 days ago
  • Sacramento, CA (16 miles from Roseville, CA)
  • 9 days ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Retail Customer Service Associate

  • Roseville, CA
  • 3 days ago
  • Roseville, CA
  • 3 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • El Dorado Hills, CA (10 miles from Roseville, CA)
  • 3 days ago
  • El Dorado Hills, CA (10 miles from Roseville, CA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Sacramento, CA (16 miles from Roseville, CA)
  • 5 days ago
  • Sacramento, CA (16 miles from Roseville, CA)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Relations Specialist

  • Roseville, CA
  • 6 days ago
  • Roseville, CA
  • 6 days ago

service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...

Remote Work

Client Service Representative at VCA Mueller

  • Sacramento, CA (16 miles from Roseville, CA)
  • 9 days ago
  • Sacramento, CA (16 miles from Roseville, CA)
  • 9 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Officer

  • Roseville, CA
  • 9 days ago
  • Roseville, CA
  • 9 days ago

Position Overview The Customer Service Officer assists the Branch Manager in overseeing daily branch operations, delivering exceptional customer service and supporting new accounts, problem resolution...

Client Relations Specialist Industry Insider and Navigator

  • Folsom, CA (8 miles from Roseville, CA)
  • 11 days ago
  • Folsom, CA (8 miles from Roseville, CA)
  • 11 days ago

service support for onboarding and engaging companies throughout the membership lifecycle....

Loss Prevention Customer Service Associate II

  • Citrus Heights, CA (3 miles from Roseville, CA)
  • 17 days ago
  • Citrus Heights, CA (3 miles from Roseville, CA)
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate - Restaurant Image

  • Elk Grove, CA (20 miles from Roseville, CA)
  • 24 days ago
  • Elk Grove, CA (20 miles from Roseville, CA)
  • 24 days ago

As the name suggests, your main priority is to provide great customer service....

Veterinary Client Service Representative

  • Carmichael, CA (9 miles from Roseville, CA)
  • 25 days ago
  • Carmichael, CA (9 miles from Roseville, CA)
  • 25 days ago

Job Summary: Meet and greet clients and their pets. Coordinate and represent all facets of client services. To serve as a good will ambassador for the hospital. Knowledge, Skills and Abilities:...

Pharmacy Customer Service Associate

  • Auburn, CA (18 miles from Roseville, CA)
  • 25 days ago
  • Auburn, CA (18 miles from Roseville, CA)
  • 25 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Sacramento, CA (16 miles from Roseville, CA)
  • 26 days ago
  • Sacramento, CA (16 miles from Roseville, CA)
  • 26 days ago

One year related experience required with customer service preferred....

Retail Customer Service Associate

  • Sacramento, CA (16 miles from Roseville, CA)
  • 29 days ago
  • Sacramento, CA (16 miles from Roseville, CA)
  • 29 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 8250 Power Inn Rd, Sacramento, CA...

Client Service Representative

  • Loomis, CA (6 miles from Roseville, CA)
  • 30+ days ago
  • Loomis, CA (6 miles from Roseville, CA)
  • 30+ days ago

As a 24/7 hospital, we are looking for someone who can provide excellent customer service when owners are in distress and able to approach situations with a listening ear and empathy....

Demographic Data for Roseville, CA

Moving to Roseville, CA? Find some basic demographic data about Roseville, CA below.


Local
National
153,002
4,829
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Roseville, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Roseville, CA offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »