Customer Service Jobs in Los Angeles, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
at PAUL HASTINGS LLP in Century City, California, United States Job Description Paul Hastings is a leading international law firm that provides innovative legal solutions to many of the world's...
Customer Service Associate - Temporary
- Alhambra, CA (10 miles from Los Angeles, CA)
- 2 hours ago
- Alhambra, CA (10 miles from Los Angeles, CA)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Fullerton, CA (21 miles from Los Angeles, CA)
- 2 hours ago
- Fullerton, CA (21 miles from Los Angeles, CA)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Gardena, CA (6 miles from Los Angeles, CA)
- 2 hours ago
- Gardena, CA (6 miles from Los Angeles, CA)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Whittier, CA (12 miles from Los Angeles, CA)
- 16 hours ago
- Whittier, CA (12 miles from Los Angeles, CA)
- 16 hours ago
One year related experience required with customer service preferred....
Sales and Customer Service Associate / Outbound Sales
- Los Angeles, CA
- 1 day ago
- Los Angeles, CA
- 1 day ago
WHAT YOU WILL BE DOING: Proactive Sales Outreach: Conduct outbound sales calls to new, potential, and past customers, educating them on product benefits, promotions, and cross-sell opportunities to...
As a Customer Service Associate for a Wholesale Markt, you will play a key role in providing excellent customer service while handling transactions efficiently and accurately....
Client Service Representative - VCA Burbank Animal Hospital
- Burbank, CA (15 miles from Los Angeles, CA)
- 2 days ago
- Burbank, CA (15 miles from Los Angeles, CA)
- 2 days ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
Entry Level Customer Service Associate
- Norwalk, CA (10 miles from Los Angeles, CA)
- 6 days ago
- Norwalk, CA (10 miles from Los Angeles, CA)
- 6 days ago
Our ever-evolving team will be adding a fresh and innovative entry-level Customer Service Associate to our Sales and Customer Service Department....
Sales & Customer Service Associate Job Locations US-CA-Granada Hills Job ID 2025-236746 Category Sales Customer Service and Support Location : Address 11852 1/2 Balboa Blvd....
Veterinary Client Service Representative
- Culver City, CA (8 miles from Los Angeles, CA)
- 7 days ago
- Culver City, CA (8 miles from Los Angeles, CA)
- 7 days ago
Answering high volume calls Checking emails Our Ideal Candidate: Must have 2 years of customer service experience & veterinary experience Excellent communication skills Be a team player Self-driven...
LP Customer Service Associate II TJ Maxx Tarzana Full Time
- Tarzana, CA (22 miles from Los Angeles, CA)
- 8 days ago
- Tarzana, CA (22 miles from Los Angeles, CA)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II TJ Maxx Westchester Full Time
- Westchester, CA (8 miles from Los Angeles, CA)
- 8 days ago
- Westchester, CA (8 miles from Los Angeles, CA)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Alhambra, CA (10 miles from Los Angeles, CA)
- 10 days ago
- Alhambra, CA (10 miles from Los Angeles, CA)
- 10 days ago
The Client Relations Specialist monitors each program recipients ability to manage their program, and provides customer service....
Customer Service Associate - Bilingual Spanish - Hybrid
- Los Angeles, CA
- 11 days ago
- Los Angeles, CA
- 11 days ago
Customer Service Associate - Bilingual Spanish - Hybrid Woodland Hills, California Client Service/Account Management 36091 $35,500 - $69,000 Partially Scheduled in the Office Introduction Discover a...
Demographic Data for Los Angeles, CA
Moving to Los Angeles, CA? Find some basic demographic data about Los Angeles, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Los Angeles, CA
Highest Education Level
Customer Services in Los Angeles, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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