Customer Service Jobs in Long Beach, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Loss Prevention Customer Service Associate I
- Los Angeles, CA (10 miles from Long Beach, CA)
- moments ago
- Los Angeles, CA (10 miles from Long Beach, CA)
- moments ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Orange, CA (23 miles from Long Beach, CA)
- 2 days ago
- Orange, CA (23 miles from Long Beach, CA)
- 2 days ago
The Client Relations Specialist monitors each program recipients ability to manage their program, and provides customer service....
Client Service Representative III
- Los Angeles, CA (10 miles from Long Beach, CA)
- 3 days ago
- Los Angeles, CA (10 miles from Long Beach, CA)
- 3 days ago
Our single point of contact model delivers outstanding customer service....
Pharmacy Customer Service Associate
- Bellflower, CA (8 miles from Long Beach, CA)
- 3 days ago
- Bellflower, CA (8 miles from Long Beach, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Orange, CA (23 miles from Long Beach, CA)
- 3 days ago
- Orange, CA (23 miles from Long Beach, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Brea, CA (22 miles from Long Beach, CA)
- 3 days ago
- Brea, CA (22 miles from Long Beach, CA)
- 3 days ago
Responsibilities: Open and support consumer and basic business accounts (checking, savings, CDs, IRAs) Conduct client interviews to understand financial needs and recommend appropriate banking products Cross-sell...
Retail Loss Prevention Customer Service Associate II
- Los Angeles, CA (10 miles from Long Beach, CA)
- 4 days ago
- Los Angeles, CA (10 miles from Long Beach, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Redondo Beach, CA (7 miles from Long Beach, CA)
- 4 days ago
- Redondo Beach, CA (7 miles from Long Beach, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Senior Customer Service Associate
- Buena Park, CA (14 miles from Long Beach, CA)
- 4 days ago
- Buena Park, CA (14 miles from Long Beach, CA)
- 4 days ago
May train employees in customer service and banking procedures. 2. Approves checks for payment. 3. Examines Customer Service Associates reports of daily transactions for accuracy. 4....
- Torrance, CA (3 miles from Long Beach, CA)
- 4 days ago
- Torrance, CA (3 miles from Long Beach, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Brea, CA (22 miles from Long Beach, CA)
- 5 days ago
- Brea, CA (22 miles from Long Beach, CA)
- 5 days ago
Additional Skills Teller, Sales, Customer Service...
- Pasadena, CA (23 miles from Long Beach, CA)
- 6 days ago
- Pasadena, CA (23 miles from Long Beach, CA)
- 6 days ago
service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...
Remote WorkLoss Prevention Tactical Customer Service Associate
- Torrance, CA (3 miles from Long Beach, CA)
- 11 days ago
- Torrance, CA (3 miles from Long Beach, CA)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- El Segundo, CA (10 miles from Long Beach, CA)
- 12 days ago
- El Segundo, CA (10 miles from Long Beach, CA)
- 12 days ago
One year related experience required with customer service preferred....
Retail Loss Prevention Customer Service Associate II
- Glendale, CA (23 miles from Long Beach, CA)
- 13 days ago
- Glendale, CA (23 miles from Long Beach, CA)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Long Beach, CA
Moving to Long Beach, CA? Find some basic demographic data about Long Beach, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Long Beach, CA
Highest Education Level
Customer Services in Long Beach, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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