Customer Service Jobs in Fremont, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- San Mateo, CA (18 miles from Fremont, CA)
- 1 day ago
- San Mateo, CA (18 miles from Fremont, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Mobile Client Service Representative
- Livermore, CA (19 miles from Fremont, CA)
- 1 day ago
- Livermore, CA (19 miles from Fremont, CA)
- 1 day ago
The MCSR alsoperforms business development, and customer service-related duties....
Pharmacy Customer Service Associate
- Burlingame, CA (21 miles from Fremont, CA)
- 1 day ago
- Burlingame, CA (21 miles from Fremont, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
- San Leandro, CA (14 miles from Fremont, CA)
- 4 days ago
- San Leandro, CA (14 miles from Fremont, CA)
- 4 days ago
Customer Service Associate needed for our San Leandro location Direct Stone Tool Supply Supply is a leading supplier of the stone tool trade, with locations in Arizona, California, Colorado, Oregon,...
Immediate need for a Customer Service Administrator to join this growing manufacturing organization in the Fremont area....
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
Client Service Representative I/Floater
- Castro Valley, CA (14 miles from Fremont, CA)
- 5 days ago
- Castro Valley, CA (14 miles from Fremont, CA)
- 5 days ago
Our single point of contact model delivers outstanding customer service....
Client Service Representative, National Accounts
- Walnut Creek, CA (21 miles from Fremont, CA)
- 6 days ago
- Walnut Creek, CA (21 miles from Fremont, CA)
- 6 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Retail Customer Service Associate
- San Mateo, CA (18 miles from Fremont, CA)
- 7 days ago
- San Mateo, CA (18 miles from Fremont, CA)
- 7 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Sales & Customer Service Associate
- San Jose, CA (16 miles from Fremont, CA)
- 7 days ago
- San Jose, CA (16 miles from Fremont, CA)
- 7 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- San Carlos, CA (16 miles from Fremont, CA)
- 8 days ago
- San Carlos, CA (16 miles from Fremont, CA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Santa Clara, CA (14 miles from Fremont, CA)
- 8 days ago
- Santa Clara, CA (14 miles from Fremont, CA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Retail Customer Service Associate
- Santa Clara, CA (14 miles from Fremont, CA)
- 9 days ago
- Santa Clara, CA (14 miles from Fremont, CA)
- 9 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Demographic Data for Fremont, CA
Moving to Fremont, CA? Find some basic demographic data about Fremont, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fremont, CA
Highest Education Level
Customer Services in Fremont, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »