Customer Service Jobs in Fremont, CA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 42 Jobs

Retail Loss Prevention Customer Service Associate II

  • Dublin, CA (11 miles from Fremont, CA)
  • 15 hours ago
  • Dublin, CA (11 miles from Fremont, CA)
  • 15 hours ago

Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio....

Pharmacy Customer Service Associate

  • Campbell, CA (19 miles from Fremont, CA)
  • 15 hours ago
  • Campbell, CA (19 miles from Fremont, CA)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Relations Specialist - Bilingual

  • San Jose, CA (16 miles from Fremont, CA)
  • 2 days ago
  • San Jose, CA (16 miles from Fremont, CA)
  • 2 days ago

The Client Relations Specialist monitors each program recipient's ability to manage their program, and provides customer service....

Client Relations Specialist

  • Walnut Creek, CA (21 miles from Fremont, CA)
  • 3 days ago
  • Walnut Creek, CA (21 miles from Fremont, CA)
  • 3 days ago

service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...

Remote Work

Client Service Specialist $21-24/hour

  • Fremont, CA
  • 3 days ago
  • Fremont, CA
  • 3 days ago

The Customer Service Representative-working under the supervision of the Hospital Manager-is responsible for admitting and discharging patients; client communication and education; scheduling appointments...

Client Service Specialist

  • San Jose, CA (16 miles from Fremont, CA)
  • 3 days ago
  • San Jose, CA (16 miles from Fremont, CA)
  • 3 days ago

Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....

Savers / Value Village Careers - Customer Service Associate

  • Dublin, CA (11 miles from Fremont, CA)
  • 3 days ago
  • Dublin, CA (11 miles from Fremont, CA)
  • 3 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Loss Prevention Customer Service Associate

  • San Jose, CA (16 miles from Fremont, CA)
  • 3 days ago
  • San Jose, CA (16 miles from Fremont, CA)
  • 3 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Associate

  • San Mateo, CA (18 miles from Fremont, CA)
  • 4 days ago
  • San Mateo, CA (18 miles from Fremont, CA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Sunnyvale, CA (12 miles from Fremont, CA)
  • 5 days ago
  • Sunnyvale, CA (12 miles from Fremont, CA)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Fremont, CA
  • 5 days ago
  • Fremont, CA
  • 5 days ago

A growing manufacturing organization is seeking a detail-oriented and customer-focused Temporary Customer Service Administrator to join its dynamic team....

Veterinary Client Service Representative - Full Time Swing Shift

  • Campbell, CA (19 miles from Fremont, CA)
  • 6 days ago
  • Campbell, CA (19 miles from Fremont, CA)
  • 6 days ago

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...

New Accounts Customer Service Representative

  • Fremont, CA
  • 7 days ago
  • Fremont, CA
  • 7 days ago

Banking and Consumer Lending company. Great benefits. Apply for this great position as a New Accounts Customer Service Representative today!...

Amazon Locker+ Customer Service Associate

  • Cupertino, CA (19 miles from Fremont, CA)
  • 9 days ago
  • Cupertino, CA (19 miles from Fremont, CA)
  • 9 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Client Service Representative II / III / Senior New Acts

  • Los Altos, CA (16 miles from Fremont, CA)
  • 10 days ago
  • Los Altos, CA (16 miles from Fremont, CA)
  • 10 days ago

Interview customers to match them with the right banking products and services Provide top-tier client support in-person and over the phone Process teller transactions and assist with clerical duties Cross-sell...

Demographic Data for Fremont, CA

Moving to Fremont, CA? Find some basic demographic data about Fremont, CA below.


Local
National
230,509
5,633
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

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Salary for Customer Service Jobs in Fremont, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Fremont, CA offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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