Customer Service Jobs in Fairfield, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Pinole, CA (24 miles from Fairfield, CA)
- 1 day ago
- Pinole, CA (24 miles from Fairfield, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Davis, CA (22 miles from Fairfield, CA)
- 1 day ago
- Davis, CA (22 miles from Fairfield, CA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Bay Point, CA (19 miles from Fairfield, CA)
- 6 days ago
- Bay Point, CA (19 miles from Fairfield, CA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Concord, CA (22 miles from Fairfield, CA)
- 6 days ago
- Concord, CA (22 miles from Fairfield, CA)
- 6 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Client Service Specialist - Float
- Concord, CA (22 miles from Fairfield, CA)
- 9 days ago
- Concord, CA (22 miles from Fairfield, CA)
- 9 days ago
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Benicia, CA (14 miles from Fairfield, CA)
- 23 days ago
- Benicia, CA (14 miles from Fairfield, CA)
- 23 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Client Service Specialist - Personal Lines
- Napa, CA (22 miles from Fairfield, CA)
- 28 days ago
- Napa, CA (22 miles from Fairfield, CA)
- 28 days ago
Bilingual (English/Spanish) preferred; may be required, depending on location. 1+ year experience in Customer Service....
As the name suggests, your main priority is to provide great customer service....
70182-LP Customer Service Associate II
- Vallejo, CA (12 miles from Fairfield, CA)
- 30+ days ago
- Vallejo, CA (12 miles from Fairfield, CA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Tactical Customer Service Associate
- Concord, CA (22 miles from Fairfield, CA)
- 30+ days ago
- Concord, CA (22 miles from Fairfield, CA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Vacaville, CA (7 miles from Fairfield, CA)
- 30+ days ago
- Vacaville, CA (7 miles from Fairfield, CA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1500 Helen Power Dr, Vacaville,...
Client Service Specialist - Commercial Lines
- Napa, CA (22 miles from Fairfield, CA)
- 45+ days ago
- Napa, CA (22 miles from Fairfield, CA)
- 45+ days ago
Strong customer service skills with the ability to deliver exceptional service and build lasting relationships....
Weekly working hours: 40 As Customer Service Representative, responds to customer telephone inquiries by direct action or referral questions & requests....
- Martinez, CA (22 miles from Fairfield, CA)
- 60+ days ago
- Martinez, CA (22 miles from Fairfield, CA)
- 60+ days ago
Customer Service Provide a positive representation of Bill's Ace Hardware]. Proactively assist customers in solving problems. Greet customers entering and throughout the store....
Demographic Data for Fairfield, CA
Moving to Fairfield, CA? Find some basic demographic data about Fairfield, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fairfield, CA
Highest Education Level
Customer Services in Fairfield, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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