Customer Service Jobs in Concord, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- El Sobrante, CA (14 miles from Concord, CA)
- 5 hours ago
- El Sobrante, CA (14 miles from Concord, CA)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- San Francisco, CA (24 miles from Concord, CA)
- 18 hours ago
- San Francisco, CA (24 miles from Concord, CA)
- 18 hours ago
Essential Skills: Ensure the highest level of face-to-face customer service to both clients and employees Work on show floor for all No....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- San Leandro, CA (18 miles from Concord, CA)
- 3 days ago
- San Leandro, CA (18 miles from Concord, CA)
- 3 days ago
Customer Service Associate needed for our San Leandro location Direct Stone Tool Supply Supply is a leading supplier of the stone tool trade, with locations in Arizona, California, Colorado, Oregon,...
Client Service Representative I/Floater
- Castro Valley, CA (15 miles from Concord, CA)
- 5 days ago
- Castro Valley, CA (15 miles from Concord, CA)
- 5 days ago
Our single point of contact model delivers outstanding customer service....
- Bay Point, CA (6 miles from Concord, CA)
- 6 days ago
- Bay Point, CA (6 miles from Concord, CA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative, National Accounts
- Walnut Creek, CA (6 miles from Concord, CA)
- 6 days ago
- Walnut Creek, CA (6 miles from Concord, CA)
- 6 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Customer Service Associate - Temporary
- Fairfield, CA (22 miles from Concord, CA)
- 9 days ago
- Fairfield, CA (22 miles from Concord, CA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- San Francisco, CA (24 miles from Concord, CA)
- 14 days ago
- San Francisco, CA (24 miles from Concord, CA)
- 14 days ago
Primary Responsibilities: Develops new and existing commercial loan business relationships by calling on potential and existing customers to cross-sell all banking products including other banking services...
Lead Retail Customer Service Associate
- San Leandro, CA (18 miles from Concord, CA)
- 14 days ago
- San Leandro, CA (18 miles from Concord, CA)
- 14 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
- Dublin, CA (17 miles from Concord, CA)
- 18 days ago
- Dublin, CA (17 miles from Concord, CA)
- 18 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
- San Francisco, CA (24 miles from Concord, CA)
- 19 days ago
- San Francisco, CA (24 miles from Concord, CA)
- 19 days ago
Service Associates for our: Arcade attendant!...
- Benicia, CA (11 miles from Concord, CA)
- 23 days ago
- Benicia, CA (11 miles from Concord, CA)
- 23 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Demographic Data for Concord, CA
Moving to Concord, CA? Find some basic demographic data about Concord, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Concord, CA
Highest Education Level
Customer Services in Concord, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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