Customer Service Jobs in Campbell, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Customer Service Associate
- Santa Cruz, CA (18 miles from Campbell, CA)
- 4 hours ago
- Santa Cruz, CA (18 miles from Campbell, CA)
- 4 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Mobile Client Service Representative
- Livermore, CA (23 miles from Campbell, CA)
- 16 hours ago
- Livermore, CA (23 miles from Campbell, CA)
- 16 hours ago
The MCSR alsoperforms business development, and customer service-related duties....
Pharmacy Customer Service Associate
- Palo Alto, CA (15 miles from Campbell, CA)
- 1 day ago
- Palo Alto, CA (15 miles from Campbell, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Fremont, CA (19 miles from Campbell, CA)
- 2 days ago
- Fremont, CA (19 miles from Campbell, CA)
- 2 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
- Menlo Park, CA (17 miles from Campbell, CA)
- 3 days ago
- Menlo Park, CA (17 miles from Campbell, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Fremont, CA (19 miles from Campbell, CA)
- 3 days ago
- Fremont, CA (19 miles from Campbell, CA)
- 3 days ago
Immediate need for a Customer Service Administrator to join this growing manufacturing organization in the Fremont area....
Retail Loss Prevention Customer Service Associate II
- Fremont, CA (19 miles from Campbell, CA)
- 4 days ago
- Fremont, CA (19 miles from Campbell, CA)
- 4 days ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
Sales & Customer Service Associate
- San Jose, CA (5 miles from Campbell, CA)
- 7 days ago
- San Jose, CA (5 miles from Campbell, CA)
- 7 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- San Carlos, CA (22 miles from Campbell, CA)
- 8 days ago
- San Carlos, CA (22 miles from Campbell, CA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Santa Clara, CA (5 miles from Campbell, CA)
- 8 days ago
- Santa Clara, CA (5 miles from Campbell, CA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Fremont, CA (19 miles from Campbell, CA)
- 8 days ago
- Fremont, CA (19 miles from Campbell, CA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Retail Customer Service Associate
- Santa Clara, CA (5 miles from Campbell, CA)
- 9 days ago
- Santa Clara, CA (5 miles from Campbell, CA)
- 9 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative (Loan Consultant II-CA)
- San Jose, CA (5 miles from Campbell, CA)
- 14 days ago
- San Jose, CA (5 miles from Campbell, CA)
- 14 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
- Cupertino, CA (7 miles from Campbell, CA)
- 14 days ago
- Cupertino, CA (7 miles from Campbell, CA)
- 14 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Loss Prevention Customer Service Associate
- San Jose, CA (5 miles from Campbell, CA)
- 14 days ago
- San Jose, CA (5 miles from Campbell, CA)
- 14 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Demographic Data for Campbell, CA
Moving to Campbell, CA? Find some basic demographic data about Campbell, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Campbell, CA
Highest Education Level
Customer Services in Campbell, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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