Customer Service Jobs in Little Rock, AR
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Lead Retail Customer Service Associate
- North Little Rock, AR (10 miles from Little Rock, AR)
- 1 day ago
- North Little Rock, AR (10 miles from Little Rock, AR)
- 1 day ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Associate II - Hybrid (Little Rock, AR)
- Little Rock, AR
- 2 days ago
- Little Rock, AR
- 2 days ago
About the role: As a Customer Service Associate, you can use your exceptional customer service skills to grow your career with a top fintech company....
Client Service Specialist (Teller)
- North Little Rock, AR (10 miles from Little Rock, AR)
- 4 days ago
- North Little Rock, AR (10 miles from Little Rock, AR)
- 4 days ago
Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....
Customer Service Associate - CUSTO045369-7087
- North Little Rock, AR (10 miles from Little Rock, AR)
- 8 days ago
- North Little Rock, AR (10 miles from Little Rock, AR)
- 8 days ago
The Customer Service Associate is responsible forall aspects of customer service, merchandising, and store maintenancewith an emphasis on accurate register operation & Ollie\'s Armyproficiency....
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- North Little Rock, AR (10 miles from Little Rock, AR)
- 13 days ago
- North Little Rock, AR (10 miles from Little Rock, AR)
- 13 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Veterinary Client Service Representative
- North Little Rock, AR (10 miles from Little Rock, AR)
- 28 days ago
- North Little Rock, AR (10 miles from Little Rock, AR)
- 28 days ago
Ideal candidate: possesses superior customer service skills--veterinary experience required-ER experience a bonus has strong communication skills is self-motivated works well on a team has scheduling...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Jacksonville, AR (13 miles from Little Rock, AR)
- 29 days ago
- Jacksonville, AR (13 miles from Little Rock, AR)
- 29 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Morning & Lunch Shift
- Little Rock, AR
- 30+ days ago
- Little Rock, AR
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Associate
- North Little Rock, AR (10 miles from Little Rock, AR)
- 30+ days ago
- North Little Rock, AR (10 miles from Little Rock, AR)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5600 Landers Rd, North Little Rock...
influence to identify, prospect, and pursue business opportunities to hit market goals Display a high degree of integrity, trustworthiness, and professionalism at all times Embrace Bank OZK’s core lending...
Government & Institutional Banking Sales Associate
- Little Rock, AR
- 90+ days ago
- Little Rock, AR
- 90+ days ago
Understands the client’s business, their specific needs, and expectations to deliver knowledgeable, accurate and professional customer service with the ability to handle customer issues or complaints...
Demographic Data for Little Rock, AR
Moving to Little Rock, AR? Find some basic demographic data about Little Rock, AR below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Little Rock, AR
Highest Education Level
Customer Services in Little Rock, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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