Customer Service Jobs in Arkansas
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Prior experience in office environment and/or customer service experience....
Lead Retail Customer Service Associate
- North Little Rock, AR
- 21 hours ago
- North Little Rock, AR
- 21 hours ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Full Time Customer Service Representative, Northside Branch
- Heber Springs, AR
- 1 day ago
- Heber Springs, AR
- 1 day ago
The CSR will also be responsible for promoting and cross selling bank products and services. ESSENTIAL DUTIES AND RESPONSIBILITIES 1....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate II - Hybrid (Little Rock, AR)
- Little Rock, AR
- 1 day ago
- Little Rock, AR
- 1 day ago
About the role: As a Customer Service Associate, you can use your exceptional customer service skills to grow your career with a top fintech company....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
As a Customer Service Associate, you will play an important role in providing excellent customer service experiences....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
EXPERIENCE: Customer service beyond call center required and dispatch experience in transportation/logistics is a plus....
Actively cross sells other bank products, such as; all commercial products, treasury management, employee benefits and wealth management services to build deep banking relationships....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Specialist (Teller)
- North Little Rock, AR
- 3 days ago
- North Little Rock, AR
- 3 days ago
Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....
Responsibilities and Expectations Customer Service Manage and service commercial customer relationships as assigned....
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Full Time Float Customer Service Representative, Cleburne County
- Heber Springs, AR
- 7 days ago
- Heber Springs, AR
- 7 days ago
Responsible for promoting and cross selling bank products and services. The Float CSR is expected to travel between nearby branches to cover any shortages in branch personnel....
Demographic Data for Arkansas
Moving to Arkansas? Find some basic demographic data about Arkansas below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Arkansas
Highest Education Level
Customer Services in Arkansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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