Customer Service Jobs in Arkansas
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Part Time Customer Service Representative, Gravel Ridge Branch
- Gravel Ridge, AR
- 22 hours ago
- Gravel Ridge, AR
- 22 hours ago
The CSR will also be responsible for promoting and cross selling bank products and services....
Full Time Customer Service Representative, Wildwood Branch
- Sherwood, AR
- 22 hours ago
- Sherwood, AR
- 22 hours ago
The CSR will also be responsible for promoting and cross selling bank products and services....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
influence to identify, prospect, and pursue business opportunities to hit market goals Display a high degree of integrity, trustworthiness, and professionalism at all times Embrace Bank OZK’s core lending...
Full Time Customer Service Representative, Sugarloaf Branch
- Heber Springs, AR
- 3 days ago
- Heber Springs, AR
- 3 days ago
The CSR will also be responsible for promoting and cross selling bank products and services. ESSENTIAL DUTIES AND RESPONSIBILITIES 1....
Full Time Customer Service Representative, Kiehl Branch
- Sherwood, AR
- 3 days ago
- Sherwood, AR
- 3 days ago
The CSR will also be responsible for promoting and cross selling bank products and services. ESSENTIAL DUTIES AND RESPONSIBILITIES 1....
Are you a natural when it comes to connecting with clients, making them feel welcome and providing great customer service? If so - we want to meet you!...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Responsibilities and Expectations Customer Service Manage and service commercial customer relationships as assigned....
This position supports customer service for mortgage customers....
Remote WorkResponsibilities and Expectations Customer Service Manage and service commercial customer relationships as assigned....
Helps Account Manager review information pertaining to client insurance programs and may help draft insurance and reinsurance contracts. Assists Account Manager to drive business and retention and...
Demographic Data for Arkansas
Moving to Arkansas? Find some basic demographic data about Arkansas below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Arkansas
Highest Education Level
Customer Services in Arkansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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