Customer Service Jobs in Conway, AR
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- North Little Rock, AR (14 miles from Conway, AR)
- 13 hours ago
- North Little Rock, AR (14 miles from Conway, AR)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Customer Service Representative, Gravel Ridge Branch
- Gravel Ridge, AR (16 miles from Conway, AR)
- 2 days ago
- Gravel Ridge, AR (16 miles from Conway, AR)
- 2 days ago
The CSR will also be responsible for promoting and cross selling bank products and services....
Full Time Customer Service Representative, Wildwood Branch
- Sherwood, AR (13 miles from Conway, AR)
- 2 days ago
- Sherwood, AR (13 miles from Conway, AR)
- 2 days ago
The CSR will also be responsible for promoting and cross selling bank products and services....
Full Time Customer Service Representative, Kiehl Branch
- Sherwood, AR (13 miles from Conway, AR)
- 4 days ago
- Sherwood, AR (13 miles from Conway, AR)
- 4 days ago
The CSR will also be responsible for promoting and cross selling bank products and services. ESSENTIAL DUTIES AND RESPONSIBILITIES 1....
Sales & Customer Service Associate
- Little Rock, AR (22 miles from Conway, AR)
- 5 days ago
- Little Rock, AR (22 miles from Conway, AR)
- 5 days ago
Are you a natural when it comes to connecting with clients, making them feel welcome and providing great customer service? If so - we want to meet you!...
Customer Service Associate Job
- Maumelle, AR (14 miles from Conway, AR)
- 10 days ago
- Maumelle, AR (14 miles from Conway, AR)
- 10 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Lead Customer Service Associate Job
- Sherwood, AR (13 miles from Conway, AR)
- 10 days ago
- Sherwood, AR (13 miles from Conway, AR)
- 10 days ago
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Customer Service Associate - Temporary
- Little Rock, AR (22 miles from Conway, AR)
- 11 days ago
- Little Rock, AR (22 miles from Conway, AR)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Little Rock, AR (22 miles from Conway, AR)
- 13 days ago
- Little Rock, AR (22 miles from Conway, AR)
- 13 days ago
Helps Account Manager review information pertaining to client insurance programs and may help draft insurance and reinsurance contracts. Assists Account Manager to drive business and retention and...
Pharmacy Customer Service Associate
- Jacksonville, AR (16 miles from Conway, AR)
- 14 days ago
- Jacksonville, AR (16 miles from Conway, AR)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Associate Job Maumelle, AR
- Maumelle, AR (14 miles from Conway, AR)
- 19 days ago
- Maumelle, AR (14 miles from Conway, AR)
- 19 days ago
Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...
Client Service Specialist (Teller)
- North Little Rock, AR (14 miles from Conway, AR)
- 19 days ago
- North Little Rock, AR (14 miles from Conway, AR)
- 19 days ago
Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....
Customer Service Associate - CUSTO044680-7087
- Little Rock, AR (22 miles from Conway, AR)
- 19 days ago
- Little Rock, AR (22 miles from Conway, AR)
- 19 days ago
The Customer Service Associate is responsible forall aspects of customer service, merchandising, and store maintenancewith an emphasis on accurate register operation & Ollie\'s Armyproficiency....
Retail Customer Service Associate
- North Little Rock, AR (14 miles from Conway, AR)
- 27 days ago
- North Little Rock, AR (14 miles from Conway, AR)
- 27 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5600 Landers Rd, North Little Rock...
Full Time Customer Service Representative, Main Branch
- Jacksonville, AR (16 miles from Conway, AR)
- 30+ days ago
- Jacksonville, AR (16 miles from Conway, AR)
- 30+ days ago
The CSR will also be responsible for promoting and cross selling bank products and services. ESSENTIAL DUTIES AND RESPONSIBILITIES 1....
Demographic Data for Conway, AR
Moving to Conway, AR? Find some basic demographic data about Conway, AR below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Conway, AR
Highest Education Level
Customer Services in Conway, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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