Customer Service Jobs in Phoenix, AZ
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
- Phoenix, AZ (5 miles from Phoenix, AZ)
- 15 hours ago
- Phoenix, AZ (5 miles from Phoenix, AZ)
- 15 hours ago
Preferred Qualifications Preferred Qualifications Prefer data entry, customer service, report management....
- Tempe, AZ (9 miles from Phoenix, AZ)
- 15 hours ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Tempe, AZ (9 miles from Phoenix, AZ)
- 2 days ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 2 days ago
About the Role: Gore Medical is looking for a Customer Service Associate to join our Field Sales Associate Customer Service team....
Job Description The Customer Care Associate ll is responsible for answering high volume inbound calls and providing effective quality customer service regarding property insurance....
Sales & Customer Service Associate
- Tempe, AZ (9 miles from Phoenix, AZ)
- 4 days ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 4 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
About the Role\: Gore Medical is looking for a Customer Service Associate to join our Field Sales Associate Customer Service team....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Job Description The Customer Care Associate ll is responsible for answering high volume inbound calls and providing effective quality customer service regarding property insurance....
Customer Service Representative (Loan Consultant II)
- Surprise, AZ (22 miles from Phoenix, AZ)
- 6 days ago
- Surprise, AZ (22 miles from Phoenix, AZ)
- 6 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Mold Utility - C Shift at Becton Dickinson NA Mold Utility - C Shift at Becton Dickinson NA in Columbus, Nebraska Posted in Other 17 days ago. Job Description: Job Description Summary Job...
Service Management Issue Management Problem Solving Active Listening Business Development Consulting Referral Identification Research Required Qualifications: Displays passion, commitment, and drive...
Remote WorkRetail Loss Prevention Customer Service Associate II
- Mesa, AZ (12 miles from Phoenix, AZ)
- 7 days ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Glendale, AZ (8 miles from Phoenix, AZ)
- 7 days ago
- Glendale, AZ (8 miles from Phoenix, AZ)
- 7 days ago
service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...
Remote WorkDemographic Data for Phoenix, AZ
Moving to Phoenix, AZ? Find some basic demographic data about Phoenix, AZ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Phoenix, AZ
Highest Education Level
Customer Services in Phoenix, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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