Customer Service Jobs in Alabama

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 31 Jobs

Customer Service Representative

  • Tuscaloosa, AL
  • 18 days ago
  • Tuscaloosa, AL
  • 18 days ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Associate

  • Hoover, AL
  • 15 hours ago
  • Hoover, AL
  • 15 hours ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Pharmacy Customer Service Associate

  • Foley, AL
  • 1 day ago
  • Foley, AL
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Childersburg, AL
  • 2 days ago
  • Childersburg, AL
  • 2 days ago

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....

Customer Service Associate - Temporary

  • Grand Bay, AL
  • 3 days ago
  • Grand Bay, AL
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Hoover, AL
  • 3 days ago
  • Hoover, AL
  • 3 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3053 John Hawkins Pkwy, Hoover,...

Customer Service Associate

  • Albertville, AL
  • 5 days ago
  • Albertville, AL
  • 5 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Representative

  • Centreville, AL
  • 5 days ago
  • Centreville, AL
  • 5 days ago

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....

Virtual Customer Service Associate II (Retirement Plans)

  • Coden, AL
  • 6 days ago
  • Coden, AL
  • 6 days ago

About the role: Our team of Customer Service Associates provide a world-class level of customer service to our financial customers....

Customer Service Associate

  • Montgomery, AL
  • 7 days ago
  • Montgomery, AL
  • 7 days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Customer Service Associate FT

  • Theodore, AL
  • 9 days ago
  • Theodore, AL
  • 9 days ago

Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...

TM Client Service Specialist I

  • Hoover, AL
  • 14 days ago
  • Hoover, AL
  • 14 days ago

Customer Service Experience....

Retail Loss Prevention Customer Service Associate I

  • Tuscaloosa, AL
  • 16 days ago
  • Tuscaloosa, AL
  • 16 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Amazon Locker+ Customer Service Associate

  • Huntsville, AL
  • 17 days ago
  • Huntsville, AL
  • 17 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Associate

  • Dothan, AL
  • 17 days ago
  • Dothan, AL
  • 17 days ago

We have an immediate opening for a Customer Service Associate at a local retail store in Dothan, AL....

Demographic Data for Alabama

Moving to Alabama? Find some basic demographic data about Alabama below.


Local
National
5,024,216
102,749

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

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Salary for Customer Service Jobs in Alabama

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Alabama offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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