Customer Service Jobs in Alabaster, AL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Birmingham, AL (20 miles from Alabaster, AL)
- 2 days ago
- Birmingham, AL (20 miles from Alabaster, AL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Commercial Insurance Client Service Specialist
- Birmingham, AL (20 miles from Alabaster, AL)
- 3 days ago
- Birmingham, AL (20 miles from Alabaster, AL)
- 3 days ago
Commercial Insurance Client Service Specialist Location 2000 International Park Drive, Birmingham, AL 35243, United States of AmericaCategory Customer ServicesJob Id R_305583 Our not-so-secret...
Customer Service Representative
- Hueytown, AL (24 miles from Alabaster, AL)
- 8 days ago
- Hueytown, AL (24 miles from Alabaster, AL)
- 8 days ago
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....
Sales & Customer Service Associate
- Hoover, AL (13 miles from Alabaster, AL)
- 8 days ago
- Hoover, AL (13 miles from Alabaster, AL)
- 8 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
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- Birmingham, AL (20 miles from Alabaster, AL)
- 10 days ago
- Birmingham, AL (20 miles from Alabaster, AL)
- 10 days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Treasury Management Client Service Specialist I
- Hoover, AL (13 miles from Alabaster, AL)
- 12 days ago
- Hoover, AL (13 miles from Alabaster, AL)
- 12 days ago
Customer Service Experience....
- Birmingham, AL (20 miles from Alabaster, AL)
- 20 days ago
- Birmingham, AL (20 miles from Alabaster, AL)
- 20 days ago
Day-To-Day: Insight Global is looking for a Client Service Specialist to join our Financial Advisor Clients team in Birmingham, AL. This person needs to be extremely organized, detail oriented,...
Lead Retail Customer Service Associate
- Birmingham, AL (20 miles from Alabaster, AL)
- 23 days ago
- Birmingham, AL (20 miles from Alabaster, AL)
- 23 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
- Birmingham, AL (20 miles from Alabaster, AL)
- 27 days ago
- Birmingham, AL (20 miles from Alabaster, AL)
- 27 days ago
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11,000 of the industrys brightest...
Commercial Insurance Senior Client Service Specialist
- Birmingham, AL (20 miles from Alabaster, AL)
- 27 days ago
- Birmingham, AL (20 miles from Alabaster, AL)
- 27 days ago
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11,000 of the industrys brightest...
Customer Service Associate - Temporary
- Irondale, AL (23 miles from Alabaster, AL)
- 30+ days ago
- Irondale, AL (23 miles from Alabaster, AL)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Commercial Banker/Relationship Manager - Birmingham
- Birmingham, AL (20 miles from Alabaster, AL)
- 60+ days ago
- Birmingham, AL (20 miles from Alabaster, AL)
- 60+ days ago
Proactively manages customer relationships by identifying financial needs, delivering solutions to meet the needs, and delivering quality customer service....
Customer Service Representative - Video Banking
- Birmingham, AL (20 miles from Alabaster, AL)
- 90+ days ago
- Birmingham, AL (20 miles from Alabaster, AL)
- 90+ days ago
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues....
Customer Service Representative - Video Banking
- Birmingham, AL (20 miles from Alabaster, AL)
- 90+ days ago
- Birmingham, AL (20 miles from Alabaster, AL)
- 90+ days ago
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues....
- Homewood, AL (17 miles from Alabaster, AL)
- 45+ days ago
- Homewood, AL (17 miles from Alabaster, AL)
- 45+ days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Demographic Data for Alabaster, AL
Moving to Alabaster, AL? Find some basic demographic data about Alabaster, AL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Alabaster, AL
Highest Education Level
Customer Services in Alabaster, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Cash Handling
- Complaint Resolution
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Quality Assurance
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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