Teller Supervisor Jobs in Ohio
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
This position will be based in Lexington, OH at the Lexington retail banking branch....
A Lead Teller receives and processes all transactions for customer related business, but not limited to check cashing, deposits, and loan payments, safe deposit rent payments, sales of negotiable instruments...
This position will be based in Dayton, Ohio at the Lyons Road retail banking branch....
A Lead Teller receives and processes all transactions for customer related business, but not limited to check cashing, deposits, and loan payments, safe deposit rent payments, sales of negotiable instruments...
As a Teller Lead within PNC's Retail Banking organization, you will be based in Westlake, Ohio at the Detroit-Crocker branch....
Location: 145 North Chestnut Street - Ravenna, Ohio 44266 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller,...
Armed Non Driving Vault Teller PM - Cincinnati, OH
- Cincinnati, OH
- 11 days ago
- Cincinnati, OH
- 11 days ago
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses...
At Cinfed Credit Union, we pride ourselves on being a member-first organization. As an employee, you're a member too! Our passion, which drives everything we do, is helping our community and those...
The Head Teller supervises the Teller function. This includes effectively managing the day-to-day Teller operations....
This position will be based in Columbus, OH at the Grandview retail banking branch....
Demographic Data for Ohio
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Salary for Teller Supervisor Jobs in Ohio
Highest Education Level
Teller Supervisors in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Vault Balancing
- Account Opening
- ATM Balancing
- BSA
- Commercial Banking
- Cross Selling
- Mortgage Processing
- Branch Management
- Wire Transfers
- Anti-Money Laundering
- Wealth Management
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- Cash Management
- 10 Key
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Listening
- Customer Relations
- High School Diploma
- Retail
- Decision Making
- Prioritizing
- Written Communication
- Auditing
- Telephone Skills
- Typing
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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