Teller Supervisor Jobs in New Jersey
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
As a Teller Lead within PNC's Bergen Region Retail Banking organization, you will be based in Emerson, NJ....
As a(n) Teller Lead within PNC's Retail Banking organization, you will be based in Hamilton, NJ....
What We Expect of You** + Excellent sales, service, interpersonal and communication skills, with the ability to focus on customer needs promptly in a courteous and professional manner. + Working...
As a(n) Teller Lead within PNC's Retail Banking organization, you will be based in Hamilton, NJ....
This position will be based in Ocean City, NJ at the Ocean City New Jersey retail banking branch. This branch is located at 900 CENTRAL AVE, OCEAN CITY, NJ 08226....
Knowledgeable in all relevant policies and procedures, especially BSA and those regarding cash handling. Manages the sales effort of the tellers....
We are always seeking top talent in Retail Banking....
Demographic Data for New Jersey
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Teller Supervisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Teller Supervisor Jobs in New Jersey
Required or preferred licenses and certifications for Teller Supervisor positions.
Highest Education Level
Teller Supervisors in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- BSA
- Lending
- Commercial Banking
- Automated Clearing House
- Mortgage Processing
- Cross Selling
- Branch Management
- Financial Services
- Wealth Management
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- Client Services
- Cash Management
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Customer Relations
- Listening
- Decision Making
- Retail
- High School Diploma
- Auditing
- Written Communication
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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